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About the Role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with the company's mission and policies.

Responsibilities

• Regular and consistent attendance.
• Upholding and administering all theatre policies.
• Training, developing, coaching, and supervising non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment, including hardware, software, film handling, and maintenance.
• Working knowledge of all systems within the facility in Booth and Projection technology, including maintenance, programming, TMS operation, and projection skills.
• Ensuring required alcohol certification and training are current where applicable.
• Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting/investigation.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts.
• Knowledge and compliance of dress code.
• Have completed or in the process of completing the management certification program.
• Have reviewed and understand the ROM.
• Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees, with oversight and consultation.
• Properly administering all applicable paperwork and upholding company policies.
• Controlling costs, including direct operating expenses.
• Purchasing and ordering concession and café stock and other supplies.
• Managing inventory and auditing processes for supplies.
• Supervising theatre maintenance, including performing minor repairs and obtaining qualified personnel for major concerns.
• Marketing and promotions of feature film engagements.
• Scheduling movie show times and timely delivery of show times to all channels.
• Reading and understanding training materials on topics such as sexual harassment and discrimination.
• Performing additional duties as assigned by the GM or other senior manager.

Requirements

• High School Diploma or equivalent.
• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or potential leadership/management skills subject to VP approval.
• Must be of legal age to sell and serve alcohol if applicable.
• Must complete legally required state/local training and obtain certification if applicable.
• Must complete Regal Responsible Beverage Server training.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form.
• Listen effectively, respond clearly and directly, and explain information to others.
• Perform calculations with speed and accuracy.
• Identify and correct errors.
• Identify problems, gather relevant data, and note possible causes.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take action beyond what is necessarily called for.
• Perform tasks with a minimal amount of supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms.
• Knowledge of basic office programs including e-mail, word processing, and spreadsheets.
• Operate copiers and other office equipment.
• Devise and access different filing systems.
• Maintain attention to detail.
• Use tools and equipment with dexterity.
• Perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers.
• Exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities.
• Directly supervises an unspecified number of employees.
• Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
• Training and coaching employees.
• Planning, assigning, and directing work.
• Appraising performance.
• Rewarding, addressing complaints, resolving problems, and disciplining employees.
• Interviewing and hiring as directed by the General Manager.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 60 lbs.
• Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Skills

• Public speaking
• Oral communication
• Written communication
• Active listening
• Problem-solving
• Attention to detail
• Mechanical aptitude
• Interpersonal skills
• Time management
• Prioritization
• PC proficiency
• Basic office software (e-mail, word processing, spreadsheets)
• Projection and audio-visual equipment operation
• Film handling
• Projection system maintenance
• TMS operation
• Risk management
• Guest satisfaction
• Financial reconciliation
• Cost control
• Inventory management
• Purchasing
• Supervision
• Training
• Coaching
• Hiring
• Scheduling
• Counseling
• Performance appraisal
• Conflict resolution

Location

• Theatre

Work Type

• Hourly
• Full-time

Experience Level

• Supervisory experience
• Management certification program

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $22.00/Hour

Benefits

• Medical and prescription coverage
• Company contributions towards medical costs
• Life insurance
• Disability insurance
• Dental insurance
• Vision insurance
• Supplemental Life insurance
• Accident insurance
• Critical Illness insurance
• Hospital Indemnity insurance
• Vacation time
• Sick leave
• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match