About the Role
The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with Regal's mission and policies.
Responsibilities
- Regular and consistent attendance.
- Uphold and administer all theatre policies.
- Train, develop, coach, and supervise non-management employees.
- Perform all staff positions as required.
- Operate all projection and audio-visual equipment, including hardware, software, film handling, and maintenance.
- Possess working knowledge of all booth and projection technology systems, including maintenance, programming, TMS operation, and projection skills.
- Ensure required alcohol certification and training are current where applicable.
- Monitor risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting/investigation.
- Ensure guest satisfaction.
- Count, deposit, and reconcile all daily receipts, including various payment methods.
- Adhere to dress code.
- Have completed or be in the process of completing the management certification program.
- Review and understand the ROM.
- Interview, hire, schedule, coach, counsel, suspend, and, with oversight and consultation, terminate employees.
- Administer all applicable paperwork and uphold Human Resources policies.
- Control costs, including direct operating expenses.
- Purchase and order concession/café stock and other operational supplies.
- Manage inventory and auditing processes for supplies.
- Supervise theatre maintenance, including minor repairs and obtaining personnel for larger concerns.
- Market and promote feature film engagements.
- Schedule movie show times and ensure timely delivery of show times to all channels.
- Read and understand training materials on topics such as sexual harassment and discrimination.
- Perform additional duties as assigned by the GM or senior manager.
Requirements
- High School Diploma or equivalent.
- At least three months of supervisory experience, or 6 months of theatre experience with completion of Cast Certification Program, or a combination thereof, or demonstrated potential leadership/management skills subject to VP approval.
- If selling/serving alcohol, must be of legal age and complete required state/local training and certification.
- Complete Regal Responsible Beverage Server training on Regal Online University.
- Possess good public speaking skills.
- Effectively communicate in both oral and written form with employees, vendors, and corporate staff.
- Listen effectively, respond clearly and directly, and explain information to others.
- Perform calculations with speed and accuracy, and identify and correct errors.
- Identify problems, gather relevant data, and note possible causes.
- Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
- Take initiative beyond what is necessarily called for and perform tasks with minimal supervision.
- Perform under pressure and/or opposition.
- Proven experience with PC platforms and basic office programs (e-mail, word processing, spreadsheets).
- Operate copiers and other office equipment.
- Devise and access different filing systems and maintain attention to detail.
- Use tools and equipment with dexterity and perform mechanical tasks as necessary.
- Interface effectively with customers, the public, and co-workers.
- Exhibit sensitivity to the feelings of others.
- Establish goals, budget time, and set priorities.
- Directly supervise an unspecified number of employees.
- Carry out supervisory responsibilities in accordance with Regal's policies and applicable laws.
- Train and coach employees.
- Plan, assign, and direct work.
- Appraise performance.
- Reward, address complaints, resolve problems, and discipline employees under direction.
- Interview and hire employees as directed by the General Manager.
- Frequently stand, walk, sit, use hands, reach, talk, or hear.
- Occasionally climb, balance, stoop, kneel, crouch, or crawl.
- Regularly lift up to 60 lbs.
- Possess close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Skills
- Public speaking
- Oral communication
- Written communication
- Active listening
- Problem-solving
- Attention to detail
- Dexterity
- Mechanical aptitude
- Interpersonal skills
- Time management
- Prioritization
- PC proficiency
- Basic office programs (e-mail, word processing, spreadsheets)
- Projection and audio-visual equipment operation
- Film handling
- Projection technology maintenance
- TMS operation
- Risk management
- Guest satisfaction
- Financial reconciliation
- Cost control
- Inventory management
- Purchasing
- Supervision
- Training
- Coaching
- Scheduling
- Hiring
- Employee relations
Location
- Theatre
Work Type
- Full-time
- Hourly
Experience Level
- Assistant Manager
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $21.50/Hour
Benefits
- Medical and prescription coverage with company contribution
- Life insurance
- Disability insurance
- Dental insurance
- Vision insurance
- Supplemental Life insurance options
- Accident insurance
- Critical Illness insurance
- Hospital Indemnity insurance
- Vacation time
- Sick leave
- Free movie passes
- Discounted concessions
- 401(k) retirement plan with company match (eligibility at 21 years old and after six months of service)
About the Company
- Regal
