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About the Role

This is a rewarding job working with people with developmental disabilities. This role offers the chance to make a meaningful impact while enjoying the fulfillment of working with a diverse, inclusive community of participants and co-workers.

Responsibilities

• Supervise, train, and manage Direct Service Professionals (DSPs).
• Ensure participants have robust schedules and are accessing community-based resources.
• Support staff in developing goals using Person-Centered Thinking tools.
• Track participant goals and complete weekly notes.
• Facilitate annual Individual Support Plans and Interdisciplinary Team meetings.
• Conduct performance evaluations and authorize payroll.
• Plan individual supervision meetings.
• Provide technology training and support.
• Ensure accurate daily attendance, maintain caseload lists, and update electronic files.
• Coordinate staff coverage for absences.
• Manage daily operations with fellow Service Managers.
• Implement and track behavior plans.
• Co-lead monthly staff meetings.
• Maintain relationships with Circles of Support and be a contact for stakeholders.
• Participate in community relations and mandatory meetings.
• Assist with other responsibilities as assigned.

Requirements

• At least 1 year of experience as a Direct Service Professional or similar role.
• Experience with aging individuals and/or those with behavioral challenges is a plus.
• Supervisory experience is a plus.
• Preferred experience with individuals with developmental disabilities.
• Preferred experience in professional settings.

Skills

• Leadership and Management: Ability to supervise, train, and manage a team of DSPs effectively.
• Communication: Strong verbal and written communication skills to interact with staff, participants, families, and stakeholders.
• Organizational Skills: Efficiently manage caseloads, schedules, and documentation.
• Technology Proficiency: Comfort with using and teaching technology tools.
• Team Collaboration: Work well with fellow Service Managers and other team members.
• Flexibility: Adapt to changing needs and responsibilities.

Location

• San Francisco, CA

Work Type

• Full-time

Experience Level

• 1 year of experience

Salary/Compensations

• $30.00 - $33.00 Hourly

About the Company

• The Arc San Francisco is a non-profit organization serving adults with autism, Down syndrome, cerebral palsy, and other developmental disabilities in San Francisco and San Mateo counties.
• We support over 600 participants, helping them achieve self-determination, dignity, and quality of life.
• Our services include independent living support, skills building, employment training, and creative expression.
• We also engage in educational outreach, business partnerships, and community advocacy to promote a diverse and inclusive society.