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About the Role

Product Managers at U.S. Bank are customer-obsessed, driving product visioning, planning, and development to deliver on our human + digital product strategy and stay ahead of evolving economic, technological, and customer needs. The Travel Product Manager will support the design and development of a customer-focused travel platform, delivering intuitive and efficient user experiences.

Responsibilities

• Identify, analyze and interpret business data using various techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product/portfolio opportunities, and establish the product vision, charter, and roadmap.
• Define product outcomes and OKRs to prioritize Features/Epics and break down work into actionable steps for product discovery, design, development, and delivery.
• Manage the end-to-end product lifecycle and drive the product roadmap leveraging OKRs.
• Create the product in conjunction with agile, experience design, technology, and risk partners to achieve business and customer outcomes.
• Understand and manage technical features, debt reduction, and modernization of technical products with expertise in the required technology.
• Partner closely with engineering and design teams to define product requirements.
• Translate customer needs into actionable solutions.
• Drive end-to-end execution that improves the overall travel experience.

Requirements

• Product management experience
• Demonstrated experience working with travel platforms to build, enhance, or support booking, product integration, and customer experience capabilities.
• Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Skills

• Product PnL
• Product strategy, vision, and planning
• Product discovery
• Product development
• Channel alignment and management
• Adoption
• Customer experience research, insight, and execution
• Agile ways of working
• Go to market and sales channels
• Performance measurement and optimization
• Marketing and analytics
• Customer centricity
• Expertise on critical interdependencies among product model system elements
• Ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate shifting market priorities, internal and external customer needs.
• Knowledge of technical aspects of software products; ability to design, configure, and integrate technical aspects of software products.
• Knowledge of Agile ways of working.
• Knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds.
• Ability to apply knowledge of risk management appropriately to diverse situations.

Location

• MN-Mpls - Plaza
• TX -Irving

Work Type

• Hybrid/flexible schedule (3 or more days in office per week)

Experience Level

• Product management experience

Salary/Compensations

• $119,765.00 - $140,900.00

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension

About the Company

• At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
• TravelBank (U.S. Bank owned) is an all-in-one, tech-driven expense and travel management solution.

Equal Opportunity

• U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
• U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.
• U.S. Bank will consider qualified applicants with arrest or conviction records for employment.
• U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.
• U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).
• Certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.