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About the Role

The Human Resources Administrator provides comprehensive administrative and coordination support to ensure the efficient delivery of human resources operations at Street Haven. This role supports recruitment, onboarding, employee lifecycle administration, HR systems maintenance, training coordination, and employee record management.

Responsibilities

• Coordinate full-cycle recruitment activities, including job postings, applicant tracking, resume screening, interview scheduling, and candidate communications.
• Conduct employment reference checks and support candidate selection processes.
• Prepare and issue employment offer letters and employment agreements.
• Coordinate new hire documentation and onboarding processes.
• Schedule and facilitate new employee orientations.
• Maintain recruitment records and applicant tracking systems.
• Coordinate employee setup, including IT access, equipment requests, security access, organizational systems, and onboarding logistics.
• Maintain accurate and up-to-date employee records in HRIS, Excel, and electronic HR filing systems.
• Prepare employment-related documentation, including employment verification letters and other HR correspondence.
• Support leave of absence administration.
• Maintain and update HR policies, employee data, procedures, and internal documentation.
• Support coordination of HR initiatives and projects, such as performance appraisal process, and compliance tracking.
• Provide comprehensive HR administrative and operational support across all Street Haven programs, departments, and leadership teams.
• Serve as a first point of contact for employee and management inquiries, providing guidance on HR policies, procedures, and workplace matters.
• Support employee relations by assisting with employee matters, workplace concerns, investigations, accommodations, performance, attendance, and conflict resolution.
• Coordinate employee engagement, wellness, recognition, and People & Culture initiatives.
• Prepare HR reports, internal communications, documentation, and tracking tools.
• Support the development, implementation, and continuous improvement of HR policies, procedures, programs, and organizational initiatives.
• Promote compliance with employment legislation, collective agreements, organizational policies, and HR best practices.

Requirements

• Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum 2-3 years of progressive Human Resources experience, preferably in a non-profit, healthcare, social services, or unionized environment.
• Knowledge of Ontario employment legislation, HR best practices, and experience supporting recruitment, employee relations, and HR administration.
• Proficiency in Microsoft Office Suite and Human Resource Information Systems (HRIS).
• Experience with ADP Workforce Now is considered an asset.

Skills

• Excellent organizational skills with attention to detail
• Strong interpersonal and communication abilities
• Demonstrated ability to maintain confidentiality
• Proficiency with Microsoft Office Suite
• Ability to prioritize multiple tasks in a fast-paced environment
• Solution-oriented approach to problem-solving
• Commitment to diversity, equity, and inclusion principles
• Cultural sensitivity and awareness

Location

• 2 Carlton St., Toronto

Work Type

• Full-Time
• 1-Year Fixed-Term Contract

Experience Level

• 2-3 years of progressive Human Resources experience

Education Level

• Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.

Salary/Compensations

• $55,000 - $60,000 Annually

About the Company

• Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment.
• The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training.
• Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are.
• Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.
• Street Haven is directed by the principles of Housing First and Harm Reduction, with all policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion.

Equal Opportunity

• We are committed to diversity, equity and inclusion.
• Street Haven is an equal opportunity employer and candidates from diverse communities are strongly encouraged to apply.
• We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
• We strongly encourage applications from women, and we welcome applications from candidates who can relate to and understand the unique needs of our client population.