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About the Role

As Senior Product Manager at TextUs, you'll own product discovery, shape the roadmap, and author Product Briefs. You will collaborate with a dedicated product team to guide products from problem definition through launch, with a focus on AI-based capabilities and market differentiation.

Responsibilities

• Own product discovery, including customer needs, market signals, and competitive dynamics, to develop roadmap recommendations with business cases and prioritization.
• Present roadmap recommendations to the executive team for approval and regularly communicate the roadmap to internal stakeholders and customers.
• Communicate insights into key product metrics across the organization, connecting product performance to roadmap decisions and business outcomes.
• Own product-level competitive positioning and intelligence, assessing and addressing regulatory and technical constraints.
• Author net-new Product Briefs end-to-end in collaboration with the Product Team, defining problem statements, business rationale, customer evidence, requirements, and MVP.
• Define and champion AI-based features and apply AI-assisted approaches to discovery, analysis, and brief creation.
• Create initial positioning and market angle at brief time, remaining accountable for the product's positioning through every launch.
• Write and produce product-facing materials, including presentations and competitive comparisons, and contribute to enablement and marketing collateral.
• Support Sales and Customer Success with product expertise, answering questions, contributing to enablement, and meeting with customers and prospects.
• Partner with the Product Owner, Product Marketing Manager, and Product Designer throughout the product lifecycle, collaborating with Engineering, Sales, Customer Success, and executive stakeholders.

Requirements

• 5+ years of product management experience, with significant experience in B2B SaaS.
• Experience in ownership of problem definition and brief or requirements authorship at a level engineering teams could build from with minimal rework.
• Strong authorship skills, able to carry a brief to a near-final state independently.
• A track record of negotiating scope constructively, working effectively in shared-ownership processes, and building strong relationships across functions.
• Experience shipping or defining AI-based product capabilities.
• Proficiency using AI tools in your own product practice.
• Comfortable in a CI/CD environment with frequent releases.
• Ability to work flexibly across role boundaries in a small-company setting.

Skills

• Product Management
• B2B SaaS
• Problem Definition
• Product Brief Authorship
• Roadmap Development
• Competitive Analysis
• AI-based Product Capabilities
• AI Tools Proficiency
• Collaboration
• Negotiation
• Relationship Building
• CI/CD Environments
• Product Metrics Analysis

Location

• Denver, Colorado

Work Type

• Hybrid

Experience Level

• Senior

Salary/Compensations

• $130,000–$170,000 base

Benefits

• Competitive pay
• Equity
• Health/Dental/Vision/Insurance
• 401K with company match
• Flex vacation policy

About the Company

• TextUs is on a mission to revolutionize business communication by enabling seamless and impactful engagement between workers and consumers.
• Our strategy is rooted in creating tools that outperform other messaging solutions while fostering trust and value for our customers and stakeholders.
• At TextUs, every team member is empowered to make a difference.
• Our collaborative and data-driven culture, combined with the guidance of a proven leadership team, ensures you have the resources and support to excel.
• Together, we’re building the future of mobile-first, conversational engagement and redefining what’s possible for businesses and their stakeholders.
• TextUs is the leading performance messaging platform for engaging customers and workers.
• We improve business outcomes by allowing users to deliver messages over high performance texting channels optimized through superior analytics, native AI features, and seamless integration with systems of record.
• Our team members have a clear voice and an impact on the success of TextUs.
• We are a collaborative, learning and data-driven culture with an experienced and proven leadership team.

Equal Opportunity

• TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
• We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.