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About the Role

We are seeking a seasoned ERP Project Manager to lead large-scale, enterprise-wide implementation projects. This role focuses on end-to-end project delivery, strategic governance, risk mitigation, and cross-functional stakeholder management. You will act as a trusted advisor to senior executives and PMOs, ensuring complex deployments are delivered on time, within scope, and aligned with organizational policies.

Responsibilities

Oversee the full implementation lifecycle for complex enterprise customers from initial Planning and Design through Configuration, Testing, Launch, and Hypercare.
Establish, maintain, and track detailed project plans, schedules, critical paths, and comprehensive RAID logs.
Coordinate and align vast, cross-functional enterprise teams, including customer champions, system administrators, business leads, and third-party implementation partners.
Establish a rigorous engagement cadence, facilitate steering committee meetings, and provide regular strategic status updates to project sponsors and corporate executives.
Scope and manage project dependencies around technical validation, identity provider setups, and third-party application or custom ERP integration touchpoints.
Define clear entry and exit criteria for testing phases, oversee System Integration Testing (SIT), and support customer teams through User Acceptance Testing (UAT) lifecycles.
Architect detailed cutover plans, production readiness checklists, environment data cleanups, and final production sync strategies.
Lead post-launch Hypercare operations, actively monitoring adoption, resolving deployment friction points, and managing a transition to steady-state ownership.

Requirements

5+ years of experience leading enterprise-wide software deployments as a Project Manager, ERP Project Manager, or PMO Lead.
Deep understanding of large-scale enterprise financial, ERP, or P2P system implementations (e.g., NetSuite, SAP, Workday, Oracle EBS, Coupa).
Proven track record of operating with rigorous project management methodologies, corporate governance structures, change control procedures, and risk-mitigation strategies.
Exceptional client-facing communication skills with a demonstrated ability to influence decision-making, push back constructively, manage difficult personalities, and establish executive alignment.
Strong expertise in managing testing cycles (SIT/UAT), data migration planning, cutover coordination, and post-launch hypercare stabilization.
Thrives in a fast-paced, scaling environment, with extreme attention to detail and a proactive ownership mindset.

Skills

Project Management
ERP Implementation
Stakeholder Management
Risk Mitigation
Executive Communication
Technical Integration
Testing Cycles (SIT/UAT)
Cutover Management
Hypercare Operations

Location

Remote

Work Type

Full-time

Experience Level

5+ years

Education Level

PMP, Prince2, or equivalent project management certification is highly preferred.

Benefits

Start-up equity
Health, vision & dental coverage
Commuter benefit
Flexible PTO
Apple equipment plus home office stipend
5% Employer Pension Contribution

About the Company

Zip is the AI platform for enterprise procurement, built for humans and agents working together.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation.
Recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Equal Opportunity

We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.