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About the Role

Sensor Tower's digital intelligence platform provides unparalleled insight into market trends, advertising, competitor's strategies, and consumer/user audience across mobile, web, and gaming. As the Team Director, Account Management for Japan, you will play a pivotal role in driving the growth and success of Sensor Tower in the dynamic Japan market. You will be responsible for overseeing all aspects of our Account Management operations in Japan, including revenue expansion, client management, strategic planning, and team leadership.

Responsibilities

Manage a team of Account Directors focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
Communicate strategic plans to account teams, and oversee the implementation and execution of those plans.
Interface with and support Sensor Tower Account Directors, Sales, Finance, Marketing, Operations and Executive teams.
Identify and resolve issues/problems encountered by customers, acting as an Executive Sponsor on high profile or Strategic accounts.
Conduct regular Business Reviews to ensure plans align with customer business objectives and strategies.
Design and maintain reports used in sales analysis.
Conduct C-level discussions with clients to strategize and address their use cases with our platform.
Bridge the gap between product teams and customers, managing expectations on feature requests and releases.
Identify product penetration, renewal, and upsell opportunities within the customer base.
Deliver training, analytics, insights, and best practices to Account Director teams.

Requirements

8+ years of experience in Key Account Management, selling complex solutions.
3+ years experience managing sales teams that support enterprise & strategic accounts.
Proven track record of success in sales, business development, and leadership roles, preferably in the SaaS or technology industry.
Demonstrated ability to lead and inspire teams, drive performance, and foster a culture of collaboration and accountability.
Highly organized with the ability to track and coordinate a wide series of tasks.
Deep understanding of the Japanese market, including cultural nuances, business practices, and regulatory environment.
Fluent in both English and Japanese (written and spoken).

Experience Level

8+ years of experience in Key Account Management
3+ years experience managing sales teams

About the Company

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming.
Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment.

Equal Opportunity

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.