About the Role
The Staff Development Coordinator leads the Home’s staff education and competency program, providing program ownership for orientation and ongoing mandatory education. This role maintains confidential training and performance-related education records to support compliance and workforce development, aligning with the Fixing Long-Term Care Act, 2021 and Ontario Regulation 246/22.
Responsibilities
- Lead and administer the Home’s Staff Development Program, including the annual education plan, training calendar, and compliance strategy.
- Coordinate and document orientation and mandatory education for employees, agency staff, volunteers, caregivers, and students, ensuring completion is on time and “inspection-ready.”
- Complete the annual education needs assessment and the annual evaluation of the staff development program; implement improvement actions based on findings.
- Schedule and deliver general orientation and role-based onboarding for all new team members.
- Guide new Registered staff through clinical orientation, supporting practice readiness.
- Prepare, coach, and support preceptors to ensure consistent onboarding, coaching, and learner evaluation.
- Develop, coordinate, and deliver mandatory in-services and annual refreshers using adult learning principles and competency-based approaches.
- Ensure education for Registered staff supports practice expectations aligned with CNO standards, reinforces scope/accountability, and incorporates current evidence and emerging best practices.
- Coordinate required education on emergency response, evacuation procedures, and fire safety, including annual refreshers and documentation of completion.
- Coordinate and support education related to IPAC, in alignment with Home policies and direction from internal/external partners.
- Translate CQI priorities, audits, incident trends, and quality indicators into targeted education, refreshers, and competency supports; monitor completion and effectiveness.
- Support unit leaders and committees by identifying learning gaps and recommending education strategies to improve performance and outcomes.
- Manage the Home’s Learning Management System (LMS) / e-learning platform: assign courses, track completion, maintain accurate training files, and generate compliance reports/metrics for leaders.
- Maintain and protect confidential education and training records and provide completion status to leaders to support performance discussions and workforce planning.
- Build and maintain strong relationships with external partners and professional networks to strengthen education quality and access current resources.
- Coordinate student placements, support preceptors, and act as a resource to students and teams to address learning needs and practice concerns.
- Support the Home’s accreditation activities by coordinating education requirements, maintaining required documentation, and ensuring staff training evidence is current and survey-ready.
- Participate in accreditation self-assessments, mock surveys, and survey preparation activities; support corrective action plans and sustainment strategies related to staff education and competence.
- Link with Colleges and Universities to arrange student placement in-house.
- Prepare all employee preceptors for student clinical placements.
- Follow clinical students and preceptors and act as a resource and advisor.
- Maintain individual employee educational records in the e-learning system and provide feedback at performance reviews.
- Make recommendations to Department Heads/Executive Director on the allocation of resources related to staff development.
- Perform other duties as assigned and or indicated in the Job Task Inventory.
Requirements
- Current General Class registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Practical Nurse (RPN).
- Current Certificate of Competence with the College of Nurses of Ontario as a Registered Nurse registered with a regulatory authority in a Canadian jurisdiction, other than Ontario, and holds in that jurisdiction the equivalent of a certificate of registration authorizing independent practice in Ontario as of right exemption Bill 60.
- Candidates registered in another Canadian jurisdiction who are eligible to practise in Ontario are welcome to apply.
- Experience working in a Long-Term Care environment (preferred) with a strong understanding of resident needs, interdisciplinary practice, and care standards.
- Coursework and/or demonstrated experience in adult education, staff development, coaching, facilitation, and competency-based training.
- Demonstrated understanding of Ontario LTC orientation and mandatory training expectations.
- Proven ability to assess learning needs, develop education plans, deliver training, and evaluate effectiveness.
- Strong computer skills with confidence using a Learning Management System (LMS) and other platforms to track completion, maintain accurate records, and produce training reports/metrics.
- Strong written and verbal communication skills, including the ability to adapt training to different learner needs and roles.
- Demonstrated commitment to person-centred care, respectful workplace culture, and culturally safe and appropriate practices in education delivery.
- Ability to maintain accurate training documentation and “evidence” that supports inspection readiness.
- Formal certification in education/training, adult learning, or instructional design (asset).
- Experience supporting clinical platform education, audits, and quality improvement initiatives.
- Experience supporting emergency code education, fire safety, IPAC education, and competency refreshers.
- Demonstrated knowledge of, and ability to support education aligned with, College of Nurses of Ontario (CNO) standards and practice expectations.
- Demonstrated commitment to staying current with emerging best practices and sector guidance, and ability to translate evidence into practical education, coaching, and competency supports.
- Strong relationship-building skills with the ability to develop and maintain external partnerships and professional networks.
- Ability to show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- Ability to undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
- As a condition of employment, candidates are required to submit documented results of TB testing or a chest X-ray.
- Two supervisory references required.
- Provide proof of all required vaccines.
Skills
- Adult education
- Staff development
- Coaching
- Facilitation
- Competency-based training
- Learning Management System (LMS) administration
- Written communication
- Verbal communication
- Person-centred care
- Respectful workplace culture
- Culturally safe practices
- Training documentation
- Relationship-building
- External partnership development
- Professional networking
Location
- Ontario
Work Type
- Full-time
- Management
Experience Level
- Management
- Experience in Long-Term Care environment preferred
Education Level
- Current General Class registration with CNO as RPN
- Current Certificate of Competence with CNO as RN
- Coursework and/or demonstrated experience in adult education, staff development, coaching, facilitation, and competency-based training (college/university or equivalent work experience)
- Formal certification in education/training, adult learning, or instructional design (asset)
Salary/Compensations
- $65,000
Benefits
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth
About the Company
- We are passionate about ‘Making Every Moment Matter’™.
- We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork.
- The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.
Equal Opportunity
- We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all.
- If you require accommodation at any time during the recruitment process, please contact the hiring manager.
