About the Role
Pain Specialists of America (PSA) is seeking a detail-oriented and experienced Insurance Accounts Receivable (AR) Specialist to join their team. This role is critical in ensuring accurate and timely resolution of outstanding claims, payment posting, and follow-up with insurance companies, handling professional claims for pain management practices and Ambulatory Surgery Center (ASC)/institutional claims.
Responsibilities
- Submit, monitor, and manage professional and ASC claims to ensure timely reimbursement.
- Review claims for accuracy, ensuring compliance with payer requirements.
- Address and correct claim denials and rejections promptly.
- Conduct follow-up with insurance carriers to resolve unpaid or incorrectly paid claims.
- Research and resolve discrepancies in payment and identify trends in denials or delays.
- Verify insurance benefits and eligibility as needed for accurate billing.
- Reconcile accounts receivable and maintain accurate records of transactions.
- Post payments and adjustments accurately in the system.
- Generate and review aging reports to prioritize collections efforts.
- Ensure compliance with all applicable billing regulations, HIPAA guidelines, and payer policies.
- Maintain accurate and up-to-date documentation of all interactions with payers and patients.
- Work closely with clinical staff, coding specialists, and payers to resolve billing and payment issues.
- Provide regular updates to management on AR performance, trends, and challenges.
Requirements
- Minimum of 3 years of experience in insurance AR, specifically with pain management and ASC claims.
- Strong knowledge of professional billing processes, CPT, ICD-10, and HCPCS coding.
- Familiarity with payers such as Medicare, commercial insurance, and workers' compensation.
Skills
- Proficiency in medical billing software (e.g., eClinicalWorks, HST, Waystar and Trizetto preferred.)
- Advanced knowledge of Excel and ability to interpret data reports.
- Excellent analytical and problem-solving skills.
- Strong communication skills, both written and verbal.
- Ability to manage multiple tasks with a high level of accuracy and efficiency.
Location
- Texas
Work Type
- Full-time
Experience Level
- 3+ years
Benefits
- Medical, Dental, Vision Insurance
- 401k w/ company match contribution
- Paid Time Off
- Short & Long-Term Disability
- HSA (w/ company match contribution), FSA
- Life Insurance (company paid + voluntary options)
- 1.5 Paid Holidays for the Year 2026
- Employee Assistance Programs
About the Company
- Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations.
