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About the Role

The People Operations Specialist will play a key role in delivering a best-in-class employee experience by ensuring efficient, compliant, and employee-focused operational support throughout the entire employee lifecycle at Morningstar. This role is based in London and reports to the Operations Manager, primarily supporting colleagues in the UK and other EMEA countries.

Responsibilities

• Act as a key contact for employee inquiries via the Service Portal, email, or chat, delivering timely and accurate guidance across the UK & Jersey.
• Manage core HR processes across the employee lifecycle including onboarding, offboarding, job changes, and mobility cases.
• Prepare, review and issue employment-related documentation (e.g., contracts, letters, addendums, etc.) in compliance with local legal, regulatory and language requirements, with a strong focus on the UK.
• Maintain data integrity and accuracy within the HRIS (Workday) and related systems, processing updates in a timely and compliant manner.
• Perform regular data audits, reporting, and analysis to support business decisions, monitor trends and ensure data governance.
• Stay up to date on labour laws and regulatory changes across the UK, with a strong emphasis on UK employment legislation.
• Contribute to the maintenance and continuous improvement of internal HR policies, procedures, and knowledge bases.
• Support monthly payroll operations by validating employee data, preparing and validating payroll inputs, coordinating with payroll providers, and ensuring timely resolution of payroll-related issues.
• Partner with external vendors (e.g., benefit providers, brokers, immigration consultants) to manage service delivery and escalations.
• Support visa sponsorship and immigration processes by liaising with external counsel, gathering required documentation, and ensuring compliance with local laws and company standards.
• Actively contribute to cross-functional projects and process improvement initiatives aimed at improving operational efficiency and employee experience.

Requirements

• Comfortable working in a dynamic, international environment.
• 2+ years of relevant experience supporting the UK market.
• Fluent in English; another European language is highly desirable.
• Strong understanding of HR operations, and an interest in core HR topics such as employment law, benefits or payroll.
• Detail-oriented, organised, and committed to delivering high-quality, employee-centric support.
• Proactive problem solver who thrives in a collaborative and fast-paced environment.

Skills

• Workday HCM
• ServiceNow
• HR tools

Location

• London

Work Type

• Hybrid
• Permanent

Experience Level

• 2+ years

Salary/Compensations

• GBP 39,600.00 - 52,800

Benefits

• 7.5% Annual Bonus Target
• Range of other benefits available to enhance flexibility

About the Company

• Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets.
• Offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management.