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About the Role

Kickstart your engineering career as a Field Service Engineer Apprentice! This role offers hands-on experience with cutting-edge systems, mentorship from experienced professionals, structured training, and a clear path to a long-term career in field service engineering.

Responsibilities

• Assist in servicing, maintaining, and repairing medical imaging equipment at customer locations.
• Evaluate equipment performance and support preventive maintenance, troubleshooting, calibrations, installations, and repairs to meet OEM standards.
• Diagnose and resolve electronic, mechanical, and network issues under the guidance of senior engineers while developing technical skills.
• Document service work accurately and help train end users on proper equipment operation and maintenance.
• Communicate effectively with management and team members, providing updates, reporting issues, and identifying improvement opportunities.
• Represent the company professionally on-site, maintaining strong customer relationships.
• Support continuous improvement by sharing field insights and pursuing ongoing learning in new technologies and repair methods.
• Driving and vehicle operation are essential functions of this role.

Requirements

• Strong mechanical skills with the ability to troubleshoot issues using critical thinking and initiative.
• Able to prioritize tasks, manage multiple assignments, meet deadlines, and maintain attention to detail.
• Clear and professional verbal, written, and listening skills for interacting with customers, vendors, and team members.
• Works well with others, builds positive relationships, and maintains a respectful, customer-focused approach.
• Competent with Microsoft Office, diagnostic software, computer hardware, and accurate data entry/database management.
• Follows all safety procedures and regulatory requirements, including maintaining a valid driver’s license and meeting all driving-related compliance standards.
• Minimum of one year of hands-on mechanical and/or electrical experience.
• Demonstrated mechanical aptitude through a combination of work experience and/or relevant training.
• Ability to stand, walk, and move throughout various work environments for extended periods.
• Frequent bending, stooping, kneeling, and reaching to access and service equipment.
• Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
• Manual dexterity to handle tools, small components, and electronic parts.
• Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
• Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
• Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
• Compliance with hospital health and safety requirements.
• Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.
• Minimum age 21.

Skills

• Electronics
• Computer networking
• X-ray theory
• X-ray equipment training
• Troubleshooting
• Calibrations
• Installations
• Repairs
• Microsoft Office
• Diagnostic software
• Computer hardware
• Data entry
• Database management

Location

• Holt, Michigan

Work Type

• Field Service
• Apprenticeship

Experience Level

• Apprentice
• Minimum of one year of hands-on mechanical and/or electrical experience

Education Level

• Associate degree in a technical discipline such as electronics, mechanical engineering, computer technology, or a related field.
• Equivalent military training or experience in a technical specialty may also be considered.

Salary/Compensations

• Hourly rate of pay will be $25 per hour during training
• Base pay range once in the field - $66,000 - $68,000

Benefits

• Housing allowance for out-of-state candidates and local candidates within a 75-mile radius of Holt, MI.
• Health, Vision, Dental & More
• Flexible Spending Accounts (FSAs)
• Health Savings Accounts (HSAs)
• 19 days Paid Time Off (PTO) per year
• Two 'People Matter' days annually for volunteering
• Annual Bonus Opportunities
• 401(k) Investment Plan & Budgeting with company matching up to 6%
• Team Member Perks Program
• Tuition Assistance (50% reimbursement up to $1,000 per year, increasing to $2,500 after two years)
• Employee Referral Bonus Program
• Paid Parental Leave

About the Company

• Block Imaging Field Service Engineer Apprenticeship offers applicants an opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
• Block Imaging’s mission of ‘People Matter’
• When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in.
• Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.
• We bring our mission—People Matter—to life through the care and benefits we offer our team.
• Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Equal Opportunity

• Block Imaging Parts & Service is an Equal Opportunity Employer.
• Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
• Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.