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About the Role
TGI Office Automation seeks a bright, highly motivated, and enthusiastic Field Service Technician to join our growing team. This is a great opportunity to join a fast-paced team that is focused on supporting the growth of our company.
Responsibilities
- Manages territory, inventory, and customer relationships, along with maintaining a high level of customer satisfaction.
- Responsible for providing quality service calls on each piece of equipment serviced.
- Travel to client sites within an assigned geographic area to repair and maintain office equipment (Copiers, printers, fax).
- Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal, and customer call assistance.
- Follows proper call handling procedures while maintaining the minimum call per day average.
- Maintains effective relationships with customers and fellow employees.
- Must follow the policies and procedures set forth by TGI Office Automation.
Requirements
- A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
- Working knowledge of computer systems such as Microsoft, Apple and basic network connectivity, print drivers.
- Must possess electrical/mechanical aptitude.
- Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
- Must have excellent daily time management skills and be capable of prioritizing activities.
- Driver's License / Vehicle (Required)
Skills
- Copier/Mechanical
Location
- Bronx, NY 10465
- Queens, NY
- Long Island, NY
Work Type
- Full-time
- Monday-Friday
Experience Level
- 2 years preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $45,000.00 - $65,000.00
- $45,000.00 - $55,000.00 per year (based on experience)
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- PTO
- 401(k)
About the Company
- A second-generation family-owned business for over 61 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues.
- TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
- Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
Equal Opportunity
- We are an equal employment opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.