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About the Role

We are seeking a Dental Administrator to join our team, focused on delivering personalized, patient-focused dental care in a warm and welcoming environment. This role is crucial for optimizing the daily appointment schedule, managing patient records, and ensuring exceptional patient experiences.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Requirements

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Candidates must be legally authorized to work in Canada.

Skills

• Dental Administration
• Dental software programs
• Patient scheduling
• Patient records management
• Billing
• Insurance claims processing

Location

• Toronto

Work Type

• Full-time
• Evenings required
• Weekends required

Experience Level

• 1+ year of Dental Administration experience

Salary/Compensations

• $24.00 - $26.00/hour

Benefits

• Competitive pay with annual reviews
• RRSP matching
• Comprehensive total-rewards package
• Gym discounts
• Insurance savings
• Entertainment deals
• Employee and Family Assistance Program
• Career development with industry-leading CE
• Social and networking events
• Flexible, work-life balanced environment

About the Company

• At Dentistry @ Momentum, we’re passionate about delivering personalized, patient-focused dental care in a warm and welcoming environment.
• Our modern practice offers a full range of preventive, restorative, and cosmetic services for patients of all ages.
• We pride ourselves on creating exceptional patient experiences through compassionate care, advanced technology, and a collaborative team culture.
• We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.
• We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

Equal Opportunity

• We are committed to building a workforce that reflects the diversity of the communities and patients we serve.
• Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.