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About the Role

The Scheduling Coordinator of Table Games is responsible for creating, maintaining, and modifying supervisor, dealer, and other employee schedules. This role involves managing employee time off, advising managers of scheduling issues, and overseeing adherence to policies and procedures. The position requires a strong understanding of the business impact of decisions and a commitment to guest service.

Responsibilities

• Create, maintain, and modify team member schedules for the Table Games Department.
• Record time off requests for all employees of the department.
• Advise department managers of scheduling issues.
• Manage employee calendar, time off, and special requests.
• Oversee the adherence of policies and procedures.
• Demonstrate a working knowledge of our marketplace and assist in building best practices.
• Understand the impact of actions and decisions on the Company, both financially and on guest relations.
• Present new ideas and perspectives to create positive results.
• Exhibit respectful consideration of viewpoints, situations, and others.
• Put the guest at the forefront of every decision.
• Provide great customer service to all guests.
• Perform other tasks as assigned.

Requirements

• Must be 18 years or older.
• Ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• Ability to remain organized in a pressure situation.
• Ability to input and access information into a computer.
• Ability to interact with internal and external guests in a professional manner.
• Must be able to work varying schedules to reflect the business needs of the property.

Skills

• Word and excel knowledge preferred.
• Skill in establishing and maintaining effective working relations with staff.
• Problem solving skills.
• Administrative skills.
• Multi-tasking skills.
• Organization skills.
• Prioritization skills.
• Strong communication skills.
• Ability to read, analyze, and interpret documents.
• Ability to respond to common inquiries.
• Fluency in English required.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to add, subtract, multiply and divide.
• Ability to create, read and analyze spreadsheets of statistical data.
• Ability to decipher various reports and maintains reports upon request.

Location

• New York City

Work Type

• Full-time

Experience Level

• One (1) plus years’ experience in scheduling

Education Level

• High school diploma, GED, or equivalent

Salary/Compensations

• $21 - $35

About the Company

• Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
• We are looking to hire an enthusiastic and dedicated team of professionals.

Equal Opportunity

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law.
• We welcome the strength of diversity in our workforce.