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About the Role

HelloGov AI is seeking a talented Back-End Software Engineer to join our on-site engineering team in Miami. This role focuses on building production-ready features within an established architecture, working closely with the Engineering Lead and Front-End Engineering team to develop scalable backend services, real-time communication systems, and API integrations.

Responsibilities

• Build, maintain, and improve backend services using TypeScript and NestJS.
• Design, develop, and maintain GraphQL and REST APIs following established engineering standards.
• Develop real-time features using Socket.io and WebSockets.
• Build and maintain integrations with Twilio, including Voice, TaskRouter, Sync, and customer communication workflows.
• Collaborate closely with Front-End Engineers using Next.js to deliver seamless user experiences.
• Design efficient database models and queries using PostgreSQL.
• Troubleshoot, debug, and resolve production issues while improving system reliability.
• Write clean and well-tested code.
• Participate in code reviews and incorporate feedback effectively.
• Work closely with Product, QA, and Engineering to estimate, plan, and deliver features on schedule.
• Take ownership of assigned work from ticket through production deployment.

Requirements

• 3+ years of professional backend software engineering experience.
• Strong proficiency in TypeScript and NestJS (or similar backend frameworks).
• Solid understanding of backend performance optimization and scalable system design.
• Ability to design, build, and maintain GraphQL and REST APIs.
• Strong understanding of PostgreSQL and relational database design.
• Knowledge of real-time technologies such as Socket.io, WebSockets, or similar frameworks.
• Familiarity with AI-powered applications, LLM integrations, and modern AI tools.
• Ability to integrate third-party APIs into scalable backend systems.
• Strong debugging, analytical, and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work effectively with global teams while being based in our Miami office.
• Comfortable working in a fast-paced startup environment.
• Experience with Twilio services (Voice, TaskRouter, Sync, Studio, or Flex).
• Knowledge of Docker, containerization, and CI/CD pipelines.
• Familiarity with Redis or other caching solutions.

Skills

• TypeScript
• NestJS
• GraphQL
• REST APIs
• Socket.io
• WebSockets
• Twilio
• Next.js
• PostgreSQL
• Docker
• CI/CD pipelines
• Redis

Location

• Miami

Work Type

• On-site
• Full-time

Experience Level

• 3+ years of professional backend software engineering experience

Benefits

• Aetna medical, dental, vision, and life insurance
• 10 days of paid time off (PTO) plus most federal holidays
• Company-paid parking pass
• Complimentary office snacks, coffee, and beverages
• Team lunches and company events

About the Company

• HelloGov AI is a fast-growing gov-tech company transforming how people navigate government services through artificial intelligence.
• We simplify complex processes including passports, travel visas, vehicle registrations, and business formations making them faster, easier, and less stressful through our trusted technology platform.
• Collaborative, in-office culture in Brickell, Miami
• High-performing and supportive team culture
• Work alongside experienced engineers using modern technologies
• Opportunity to make a visible impact and grow your career