Director, Operations at Peloton | New York | Rezi

Director, Operations at Peloton

Director, Operations

Peloton · New York

3 weeks ago

Director, Operations

Peloton · New York

25 days ago
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About the Role

This high-impact leadership role is responsible for architecting and executing a comprehensive end-to-end supply chain strategy, focusing on driving operational excellence, long-term scalability, and rigorous cost management. The successful candidate will leverage strong analytics to craft a strategic vision, identify opportunities to deploy AI-driven technologies, and optimize the global network to enhance service levels and deliver significant value.

Responsibilities

  • Develop and implement a multi-year supply chain roadmap aligned with corporate growth and fiscal objectives.
  • Lead the design and optimization of the global distribution and logistics network.
  • Serve as a key advisor to executive leadership on supply chain trends, risks, and investment opportunities.
  • Drive cross-functional alignment between Finance, Operations, Sales, and Marketing.
  • Establish and manage robust cost-reduction programs targeting delivery, service & repair, refurbishment, and transportation.
  • Drive 'Quality-by-Design' initiatives to optimize product reliability and reduce total Cost of Quality (CoQ).
  • Oversee the supply chain budget, ensuring financial targets are met.
  • Implement total landed cost models to drive data-driven decision-making in sourcing and logistics.
  • Lead the implementation of AI-driven technologies to automate decision-making and improve predictive accuracy.
  • Use data to develop feedback loops for continuous improvement of the member experience.
  • Develop and monitor KPIs focused on cost-to-serve, perfect order fulfillment, and working capital efficiency.
  • Champion a culture of continuous improvement utilizing Lean or Six Sigma methodologies.
  • Build, lead, and mentor a high-performing team, focusing on increasing internal talent density.
  • Promote a data-driven mindset and technical proficiency across the department.
  • Define organizational structures and roles that support evolving business needs and scalability.
  • Foster a culture of high performance with a focus on retention of top talent.

Requirements

  • Bachelor’s Degree in Supply Chain Management, Operations, Engineering, Finance, or a related field.
  • 8+ years of progressive leadership experience in supply chain, logistics, or operations.
  • Proven track record of delivering cost-savings and strategic transformations.
  • Exceptional ability to interpret complex data sets and translate them into actionable strategic insights.
  • Ability to see the big picture while maintaining attention to detail in execution.
  • Strong executive presence with the ability to influence stakeholders at all levels of the organization.
  • Advanced knowledge of business intelligence and supply chain tools including: ERP systems (e.g., SAP, Oracle), TMS, WMS, Looker, etc.
  • Demonstrated success in leading large-scale organizational change initiatives.

Skills

  • Supply Chain Strategy
  • Operational Excellence
  • Cost Management
  • AI-driven Technologies
  • Network Optimization
  • Lean Six Sigma
  • Business Intelligence
  • ERP Systems
  • TMS
  • WMS
  • Looker

Location

  • New York City headquarters

Work Type

  • Hybrid

Experience Level

  • 8+ years of progressive leadership experience

Education Level

  • Bachelor’s Degree required
  • Master’s Degree/MBA highly preferred
  • APICS (CSCP/CPIM) or Lean Six Sigma Black Belt certification is a significant plus

Salary/Compensations

  • $244,000—$310,900 USD

Benefits

  • Annual equity awards
  • Employee Stock Purchase Plan
  • Medical, dental and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability
  • Access to mental health services
  • 401k
  • Tuition reimbursement
  • Student loan paydown plans
  • Fertility and adoption support
  • Up to 18 weeks of paid parental leave
  • Child care and family care discounts
  • Free access to Peloton Digital App
  • Apparel and product discounts
  • Commuter benefits
  • Citi Bike Discount
  • Pet insurance

About the Company

  • Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey.
  • At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content.
  • Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.

Equal Opportunity

  • Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
  • Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law.
  • This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
  • Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.