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About the Role

This role provides essential administrative support to agency programs and teams, coordinating requests, maintaining client information, and managing various office operations to ensure smooth program delivery.

Responsibilities

• Provide administrative support to Agency programs and teams.
• Coordinate program-related requests and maintain client information in case management systems.
• Schedule, attend, and coordinate meetings (in-person and Zoom), including preparing agendas and recording minutes.
• Respond to inquiries from clients, visitors, and staff.
• Ensure accurate tracking and distribution of client-related vouchers (e.g., cheques, food vouchers, TTC tokens).
• Manage inbound/outbound mail, courier services, and electronic faxes.
• Assist with bulk mailings and maintain office supplies.
• Provide assistance with case file maintenance, including scanning.
• Perform other duties as assigned.

Requirements

• A post-secondary degree/diploma in Office Administration or a related field.
• Minimum of 2 years of office experience (non-profit experience is an asset).
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and case management software.
• Strong verbal communication skills for diverse interactions, including supporting clients and collaborating with referring partners.
• Excellent multitasking and organizational abilities.
• Fluency in Hebrew and/or Russian is required.
• Flexibility to work evenings and travel between branches is required.

Skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Case management software
• Verbal communication
• Multitasking
• Organizational abilities
• Hebrew
• Russian

Location

• In-person

Work Type

• Full-time
• Contract
• 35 hours per week
• Mix of daytime and evening shifts
• At least three evenings per week from 12:00 p.m. to 8:00 p.m.
• Other shifts scheduled during regular business hours from 9:00 a.m. to 5:00 p.m.

Experience Level

• Minimum of 2 years of office experience

Education Level

• Post-secondary degree/diploma in Office Administration or a related field

About the Company

• JEWISH FAMILY AND CHILD SERVICE IS COMMITTED TO THE PRINCIPLE OF EQUAL OPPORTUNITY IN EMPLOYMENT AND WELCOMES CANDIDATES FROM DIVERSE BACKGROUNDS.
• TO LEARN MORE ABOUT JEWISH FAMILY AND CHILD SERVICE, PLEASE VISIT: WWW.JFANDCS.COM | WWW.FACEBOOK.COM/JFANDCS

Equal Opportunity

• JEWISH FAMILY AND CHILD SERVICE IS COMMITTED TO THE PRINCIPLE OF EQUAL OPPORTUNITY IN EMPLOYMENT AND WELCOMES CANDIDATES FROM DIVERSE BACKGROUNDS.
• ACCOMMODATIONS DURING ALL PHASES OF THE HIRE PROCESS WILL BE MADE WHEREVER POSSIBLE. PLEASE ADVISE US IF ANY ACCOMMODATIONS ARE REQUIRED.