About the Role
Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store, including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day. The Store Manager reports to the District Sales Manager.
Responsibilities
- Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges.
- Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
- Engage with customers to build relationships and brand loyalty by using company tools.
- Attract, develop, and retain top talent individuals.
- Motivate and engage your teams by identifying their strengths.
- Provide and receive feedback to improve performance and develop team members.
- Communicate clear expectations and hold the store team and yourself accountable to achieving results.
- Ensure store standards for merchandising and operations are met consistently.
- Oversee all controllable expenses such as payroll and training to increase profitability.
- Establish trust with the team in the face of opposing beliefs, values or perspectives.
- Remain composed in the face of challenges and unforeseen circumstances.
- Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
- Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager.
- Schedule employees to their strengths to maximize productivity.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- 2+ years as a Store Manager in similar volume, apparel business (preferred).
- Proven track record of exceeding sales and statistical expectations.
- Flexible availability to meet the needs of the business (including evenings and weekends).
- May require occasional travel to other store locations (if needed) and attend district meetings.
Skills
- Inspirational leadership
- Talent pipeline building
- Competitive spirit
- Teamwork
- Entrepreneurial spirit
- Urgency
- Adaptability
- Self-motivation
- Product knowledge
- Selling skills
- Operational skills
- Customer engagement
- Talent development
- Talent retention
- Team motivation
- Feedback delivery
- Accountability
- Merchandising
- Visual expectations
- POS transactions
- Management functions
- Employee scheduling
- Respect
- Integrity
- Compassion
- Inclusivity
Experience Level
- 2+ years as a Store Manager
Salary/Compensations
- USD $43,400.00 - USD $62,000.00 /Yr.
About the Company
- Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all.
- Our portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
- Established in 2025, when JCPenney and the former SPARC Group combined, Catalyst Brands today operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada.
- It also serves leading wholesale accounts in North America and beyond.
