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About the Role
The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Bell Attendant to join their talented team. This role is an opportunity to be part of a leading luxury hotel company, offering a work environment that pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation.
Responsibilities
- Greets guests and escorts them to their rooms.
- Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
- Maintains proper records of deliveries and pick-ups.
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
- Resolves customer complaints.
- Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, and directions.
- Greets all guests passing through the lobby and offers them assistance.
- Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Works harmoniously and professionally with co-workers and supervisors.
Requirements
- Reading, written and oral proficiency in the English language is required.
- Must be able to cope with stress and work in a high-volume operation.
- Must be able to prioritize and multi-task.
- Must be able to work a flexible schedule, including days, nights, weekends and holidays.
Skills
- Hospitality
- Professionalism
- Customer service
- Communication
Location
- San Francisco, CA
Work Type
- On-Call
- Full-time
Experience Level
- Entry Level
Education Level
- High school education or equivalent experience preferred
Salary/Compensations
- Hourly Rate: $29.49
Benefits
- 401k Retirement plan
- Complimentary Employee Meals
- Paid sick days
About the Company
- Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect.
- The team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart.
- Four Seasons believes in recognizing familiar faces, welcoming new ones, and treating everyone with respect.
- The company's purpose is to create lasting impressions by fostering genuine connections.
- Four Seasons offers an opportunity to build a life-long career with global potential and a sense of pride in work.
- The company is committed to maintaining staff levels that align with its extraordinary staff-to-guest ratios.
- Four Seasons hires motivated individuals and provides training, creating an environment for them to flourish.
- The company culture breeds and rewards success.
- Four Seasons offers an award-winning work environment.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer.
- Minorities, women, veterans, and individuals with disabilities are encouraged to apply.