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About the Role

This role will manage receivables operations for strategic accounts with intricate billing structures, ensuring timely collection, maintaining a healthy aging portfolio, fostering customer relationships, and optimizing cash flow.

Responsibilities

• Manage an accounts receivable portfolio and related processes for large, strategic customers with complex account structures and billing terms.
• Collaborate with clients to procure promises to pay, resolve payment discrepancies delinquencies, and establish mutually beneficial arrangements.
• Deploy strategies to optimize collections processes, reduce outstanding balances, drive down the portfolio DSO and increase customer adherence with contractual payment terms.
• Responsible for complex monthly audits and account reconciliations of multiple off-cycle non-standard billing customers to ensure accuracy in receivables records and prevent embedded receivables.
• Identify trends, anomalies, and potential risks within the accounts receivable portfolio.
• Ensure adherence to compliance standards and internal controls.
• Monitor billing processes and address any issues or discrepancies to facilitate prompt payments.
• Provide regular updates to leadership and internal stakeholders on the status of collections and client interactions.
• Build and maintain strong relationships with key strategic customers to facilitate prompt payments and resolve issues proactively; address inquiries, provide support, and ensure overall customer satisfaction.
• Collaborate with sales and account management teams to align collections efforts with broader business strategies.
• Share insights on client payment behaviors and potential risks that may impact the business relationship.
• Identify and implement opportunities for process improvement in the collections workflow to enhance efficiency and effectiveness.
• Implement best practices to streamline collections processes, reduce outstanding balances, and drive down the DSO.
• Collaborate with internal stakeholders to streamline invoicing, payment, and reconciliation workflows.
• Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes.
• These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities.

Requirements

• Bachelor’s degree in Accounting, Finance or Business or the equivalent work experience
• 4+ years of progressive experience in accounts receivable.
• In-depth knowledge of accounting, accounts receivables processes, complex billing terms, and collections strategies.
• Strong analytical and problem-solving skills with the ability to interpret complex contractual agreements.
• Advanced account reconciliation and auditing skills with experience preparing and presenting audits to internal and/or external stakeholders
• Superior critical thinking, problem solving and decision-making skills
• Effective communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders.
• Must successfully pass a background investigation.

Skills

• Analytical skills
• Problem-solving skills
• Account reconciliation
• Auditing skills
• Critical thinking
• Decision-making skills
• Communication skills (verbal and written)

Location

• Remote

Work Type

• Full-time

Experience Level

• 4+ years

Education Level

• Bachelor's degree in Accounting, Finance or Business or equivalent work experience

Salary/Compensations

• $51,500.00 - $59,800.00

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement

About the Company

• WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments.
• With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses.
• We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry.
• Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being.
• If you’re looking for a growing career - come be part of WEX today.

Equal Opportunity

• WEX is an equal opportunity employer committed to diversity and inclusion in the workplace.
• All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
• WEX promotes a drug-free workplace.
• Qualified individuals with a disability have the right to request a reasonable accommodation.
• If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form.