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About the Role
Genius Sports is seeking an experienced Salesforce Administrator to join the Business Systems team. This role will support the delivery of scalable, secure, and high-performing Salesforce solutions, aligning acquisitions under a unified technical strategy. The position is key to onboarding products, driving commercial enablement, and activating data for marketing campaigns.
Responsibilities
- Configure Agentforce for automation using natural language prompts.
- Utilize Einstein Activity Capture, Conversational Insights, and flows.
- Collaborate with stakeholders to improve pipeline efficiency through process streamlining and automation.
- Implement best practices for lead management, opportunity tracking, and sales forecasting.
- Maintain and scale Quote to Cash journeys in Agentforce Revenue Management.
- Align Salesforce capabilities with marketing strategies, including automation, journey orchestration, personalization, data segmentation, and activation.
- Monitor platform performance and ensure data quality through record maintenance.
- Conduct end-user training sessions to maximize adoption and proficiency.
- Manage administrative functions within Salesforce, including user access.
- Identify opportunities for business process improvement and recommend solutions.
- Use Reports & Dashboards for trend monitoring, opportunity identification, and data-driven decisions.
Requirements
- Superb communicator, able to build strong relationships with stakeholders at all levels.
- Strategic thinker and pragmatic problem solver.
- Minimum of 5+ years of experience as a Salesforce Administrator.
- Salesforce Certified Platform Administrator, Platform App Builder, Sales Cloud Consultant.
- Experience working with Agentforce Revenue Management or similar billing applications.
- Experience working with Marketing Cloud (Marketing Cloud Next) or Account Engagement (Pardot).
Skills
- Agentforce configuration
- Natural language prompts
- Einstein Activity Capture
- Conversational Insights
- Salesforce flows
- Lead management
- Opportunity tracking
- Sales forecasting
- Quote to Cash
- Marketing automation
- Journey orchestration
- Personalization
- Data segmentation
- Data activation
- CRM integration
- Event management
- Campaign analytics
- Platform performance monitoring
- Data quality assurance
- User training
- Access management
- Business process optimization
- Salesforce Reports & Dashboards
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Office-first
Experience Level
- 5+ years
Education Level
- Salesforce Certified Platform Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Sales Cloud Consultant
Benefits
- Competitive salary
- Range of benefits
- Support for employee wellbeing
- Opportunities for skills, experience, and career growth
About the Company
- Genius Sports is enabling a new era of sports for fans worldwide by combining next-gen technology and live data.
- The company delivers immersive, interactive, and personalized fan experiences.
- Company values include: One team, being brave, driving change.
- Committed to creating an inclusive working environment where everyone feels a sense of belonging and the ability to make a difference.
Equal Opportunity
- Assistance available during the recruiting process due to a disability.