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About the Role

The Manager of Quality & Continuous Improvement will oversee the development, implementation, and continuous improvement of quality systems and process optimization initiatives across operations. This role will also play a hands-on part in the Company's quality program, supporting and leading audits, strengthening internal controls, and collaborating with leadership to identify and select processes for continuous improvement.

Responsibilities

Oversees the strategic planning, development, and execution of quality assurance engineering programs.
Coordinates with cross-functional leaders to align quality objectives with business strategies and customer expectations.
Oversees the work of a team that evaluates existing processes and identifies opportunities for quality or efficiency improvement.
Establishes enterprise-wide policies, standards, and metrics.
Develops and monitors the implementation of process changes meant to result in cost or waste reduction, productivity improvement, customer satisfaction, and profitability increases.
Leads initiatives to improve quality performance and reduce defects, as well as tracks progress against established goals.
Recommended changes that may impact floor layout, material flow, or machinery selection and use.
Directs compliance efforts with applicable regulations.
Represents quality functions in executive decision-making.

Requirements

Bachelor's degree in engineering or related field.
Minimum 10 years of related field experience (quality/continuous improvement in Power Generation Industry or related industry).
Process knowledge in Power Industry.
Detailed knowledge & proficiency in Quality Systems – ISO requirements familiarity.
Root Cause Analysis and Corrective/Preventive Action proficiency.
Proficiency in current PC technology & effective use of software to create forms/documents.
Ability to work effectively with minimum supervision – self-starter.
Ability to effectively perform & contribute in a team environment.
Ability to effectively work with & accomplish multiple priorities.
Effective organizational and communication skills.
Customer focused.
Ability to identify, analyze, & solve Quality problems with practical solutions.
Provide technical guidance on Quality issues.
Exposure to industrial and office environments.
Ability to travel to field locations when required.

Skills

Quality Systems
ISO requirements familiarity
Root Cause Analysis
Corrective/Preventive Action
PC technology proficiency
Software proficiency for forms/documents
Analytical skills
Interpersonal skills
Organizational skills
Communication skills

Location

Latham NY
St. Louis MO
Houston TX
Euclid OH

Work Type

In-office

Experience Level

10+ years

Education Level

Bachelor's degree in engineering or related field

About the Company

MD&A is a world-class supplier of power generation services, parts, and repairs for steam, gas, and industrial turbines and generators.
We lead the industry by offering high-quality, on-schedule, and cost-effective services, parts, and repairs which result in repeat business and positive customer feedback – we are known for our knowledge and experience.