About the Role
As an Assistant Store Manager, you will lead by example to deliver an elevated client experience while coaching your team to achieve excellence. You will support the Store Manager in daily operations, visual merchandising, and fostering a culture of passion and service to ensure a seamless shopping environment.
Responsibilities
- Act as the boutique's primary host to ensure personalized and memorable client experiences
- Utilize selling tools to enhance client engagement and satisfaction
- Mentor and motivate the team to achieve and exceed key performance indicators
- Provide feedback to team members on client engagement, conversion rates, and styling techniques
- Deliver comprehensive training for new hires and facilitate product knowledge sessions
- Foster a culture of trust, collaboration, and continuous improvement
- Act as Manager on Duty to resolve client concerns with a solution-driven mindset
- Support visual merchandising initiatives to ensure compliance with brand guidelines
- Maintain a visually appealing boutique that reflects brand standards
Requirements
- 2+ years of prior supervisory experience in a client-focused retail environment
- Passionate about fashion, styling, and delivering exceptional service
- Strong communication skills with the ability to coach and develop talent
- Proven track record of setting and achieving goals
- Team-oriented leadership style
- Resourceful in building client relationships and attracting new talent
- Flexible availability including evenings, weekends, and holidays
- Alignment with SMCP core values
Skills
- Clienteling
- Wardrobing
- Visual Merchandising
- Team Leadership
- Coaching and Development
- Problem-solving
- Sales Performance Management
Location
- Bloomingdale's, 59th Street, New York, NY
Work Type
- Full Time
Experience Level
- 2+ years of supervisory experience
Salary/Compensations
- $29.50—$34.50 USD per hour
Benefits
- Competitive base hourly pay
- Individual commission
- Sales incentives
- 50% shopping discount
- Seasonal wardrobe offering
- Cell phone contribution
- Comprehensive health, dental, life insurance, and disability coverage
- Employer-matched 401(k)
- Paid time off including vacation, sick time, and holidays
- Paid parental leave
- Pet benefits
- Employee Assistance Program
- MAVEN Family Planning support
- Product knowledge training
- Retail Stylist Program participation
About the Company
- SMCP is a global fashion house encompassing Sandro, Maje, and Claudie Pierlot
- Committed to accessible luxury, sustainability, and Parisian elegance
- Operating in over 47 countries with a focus on growth and internal mobility
- Culture centered on engagement, inclusivity, and corporate social responsibility
