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About the Role

As a key member of the Choose Help team, the Outreach Specialist enhances outreach efforts and diversifies the pipeline into TBM’s programs. This role increases the number of referrals and intakes into the Residential Program to achieve and sustain a full census, strengthens referring partnerships, and supports TBM colleagues in developing linkages to external resources. The Specialist collaborates with campus teams to provide a high-quality intake experience and works closely with team members to improve recruiting efforts and referrals, while maintaining up-to-date records and reporting on recruitment activity.

Responsibilities

Enhance outreach efforts and diversify the pipeline into TBM’s adult programs with the Associate Director of Choose Help.
Support increased visibility and usage of services within TBM’s continuum of care.
Schedule, plan, lead, or co-lead regular outreach and recruiting events weekly.
Ensure ongoing presentations of the residential program to Bowery and Tribeca campus guests (“in-reach”).
Maintain a regular rhythm of in-reach via alumni presentations in collaboration with Sustain & Grow team members.
Increase the number of referring partnerships and strengthen current partnerships.
Support TBM colleagues in developing linkages to external resources for TBM programs.
Discuss the effectiveness of recruiting efforts, debrief cases of retention and attrition, and make improvements to the intake process with relevant Choose Help and Make Progress team members.
Comply with all internal and external recordkeeping requirements and standards.
Report on recruitment efforts and outcomes.

Requirements

Embrace the organization’s Statement of Faith.
Bachelor’s degree or equivalent education and experience.
4+ years’ experience in a ministry, non-profit, recruiting, or similar setting.
Integration of best practices for population served and Christian worldview.
Proficient in Office technology.

Skills

Motivational Interviewing
Mental Health First Aid
Non-violent Crisis Intervention
Trauma-informed Care
First Aid/CPR
F-80 Fire Safety Certification
Naloxone Administration

Location

New York

Work Type

Full-time

Experience Level

4+ years

Education Level

Bachelor's degree or equivalent

Salary/Compensations

$55,000-$60,000

About the Company

The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty.
The Bowery Mission meets essential needs and creates transformative communities with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish.