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About the Role

As the face of our office, you will be responsible for delivering an exceptional visitor experience while supporting the day-to-day running of the workplace. This role combines reception, hospitality, facilities coordination, and office administration, making it ideal for someone who enjoys variety and working with people.

Responsibilities

• Act as the first point of contact for visitors, employees, clients, and contractors.
• Manage reception services, visitor registration, ID badges, and access control.
• Coordinate meeting rooms, catering, onsite meetings, and workplace events.
• Answer and direct calls, manage reception enquiries, post, and courier services.
• Support office operations, including supplies, stationery, kitchen facilities, and meeting room equipment.
• Coordinate repairs, maintenance activities, and workplace services.
• Assist with invoice processing and Accounts Payable submissions.
• Support Health & Safety, Fire Safety, and workplace compliance activities.
• Help maintain a welcoming, safe, and professional office environment.

Requirements

• Previous experience in Reception, Front of House, Hospitality.
• Strong customer service and communication skills.
• Comfortable managing multiple priorities and stakeholders in a busy office environment.
• Facilities Experience including working with vendors, service providers, and office operations.
• Proactive, organised, and detail-oriented.
• Bilingual language skills would be an advantage.

Skills

• Customer service
• Communication
• Facilities management
• Office administration
• Vendor management
• Service provider coordination
• Invoice processing
• Accounts Payable
• Health & Safety compliance
• Fire Safety compliance
• Workplace compliance

Location

• London

Work Type

• Full-time
• Permanent
• Onsite

About the Company

• Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Equal Opportunity

• Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.