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About the Role

The Store Manager In Training participates in a structured training program designed to prepare the individual for a future Store Manager position. This role provides hands-on experience in leadership, operations, and business management while developing the skills necessary to successfully manage a retail grocery store.

Responsibilities

• Participate in all assigned training programs and development activities.
• Learn and demonstrate proficiency in all store departments and operational functions.
• Develop knowledge of company policies, procedures, and operational standards.
• Complete assigned training modules, leadership development activities, and performance evaluations.
• Seek coaching and feedback from Store Managers and District Leadership to support professional growth.
• Prepare for advancement into a Store Manager role by demonstrating leadership and operational competency.
• Assist the Store Manager with supervising department managers, supervisors, and store associates.
• Learn effective recruiting, interviewing, onboarding, training, coaching, and performance management practices.
• Provide leadership support and direction to associates during assigned shifts.
• Promote teamwork, accountability, and customer-focused service.
• Assist in communicating company goals, policies, and operational expectations to store personnel.
• Lead by example through professionalism, integrity, and positive workplace behavior.
• Deliver exceptional customer service and model company service standards.
• Assist in resolving customer concerns, complaints, and service issues.
• Promote a clean, organized, and welcoming shopping environment.
• Ensure associates maintain professional and courteous customer interactions.
• Support customer satisfaction initiatives and store service goals.
• Learn daily store operations including opening, closing, cash handling, scheduling, and reporting procedures.
• Assist with labor planning, scheduling, and productivity management.
• Monitor store conditions and support operational excellence throughout all departments.
• Learn how to analyze operational reports and identify opportunities for improvement.
• Support implementation of company programs, initiatives, and operational directives.
• Assist with ordering, receiving, stocking, pricing, rotating, and merchandising products.
• Learn inventory management processes, shrink reduction strategies, and stock control procedures.
• Monitor inventory levels and assist in preventing out-of-stocks and overstocks.
• Support execution of promotional displays and merchandising programs.
• Participate in physical inventories and inventory reconciliation activities.
• Learn key store financial metrics including sales, gross profit, labor, and shrink.
• Assist in monitoring department and store performance.
• Gain experience reviewing reports, budgets, forecasts, and productivity measurements.
• Support initiatives designed to improve profitability and operational efficiency.
• Follow and help enforce company safety, sanitation, health, and security standards.
• Ensure compliance with company policies and applicable regulations.
• Assist with incident reporting, investigations, and corrective actions when necessary.
• Learn store security procedures including cash controls, alarm systems, and loss prevention practices.
• Promote workplace safety awareness among all associates.
• Assist with payroll processing, scheduling, attendance tracking, and required store documentation.
• Learn reporting procedures and office accounting functions.
• Support completion of required company forms, reports, and records.
• Assist with timecard review and other administrative functions as assigned.
• Maintain high standards of cleanliness, sanitation, and organization throughout the store.
• Assist in ensuring all store equipment, fixtures, and facilities are maintained properly.
• Monitor sales floor, stockroom, and exterior conditions.
• Support efforts to maintain a safe and attractive shopping environment.

Requirements

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Business, Retail Management, or a related field preferred.
• Previous grocery, retail, customer service, or supervisory experience preferred.
• Demonstrated leadership potential and desire to advance into retail management.
• Experience working in a fast-paced customer-focused environment preferred.
• Ability to learn and apply retail operational processes.
• Basic math, cash handling, and computer skills.
• Ability to multitask and adapt to changing business needs.
• This position participates in a structured training program that may require travel to various store locations, training facilities, meetings, and company events.
• Travel may be necessary to gain exposure to different store operations, leadership teams, and business practices.
• Must be willing and able to travel as needed throughout the training period.
• Lift /Carry: 10 lbs or less (Constantly), 11-20 lbs (Constantly), 21-50 lbs (Frequently), 51-100 lbs (Frequently), Over 100 lbs (Occasionally).
• Push / Pull: 12 lbs or less (Frequently), 13-25 lbs (Frequently), 26-40 lbs (Frequently), 41-100 lbs (Occasionally).
• Physical Abilities: Stand (Frequently), Walk (Frequently), Sit (Occasionally), Handling / Fingering (Constantly), Reach Outward (Frequently), Reach Above Shoulder (Frequently), Climb (Occasionally), Crawl (Occasionally), Squat or Kneel (Frequently), Bend (Frequently).

Skills

• Strong customer service and interpersonal skills.
• Effective communication and leadership potential.
• Strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office and general computer systems preferred.
• Leadership Potential
• Customer Focus
• Communication
• Accountability
• Teamwork
• Learning Agility
• Problem Solving
• Adaptability
• Initiative
• Time Management
• Organization
• Integrity
• Reliability
• Coaching & Development

Location

• Various store locations

Work Type

• Full-Time
• Retail grocery environment

Experience Level

• Training program participant
• Entry-level management potential

Education Level

• High School Diploma or GED
• Associate's degree preferred
• Bachelor's degree preferred

Benefits

• Mileage reimbursement
• Travel accommodations

About the Company

• Houchen Food Group is an Equal Opportunity Employer.

Equal Opportunity

• Houchen Food Group is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.