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About the Role

This is a fast-paced, service oriented, and team focused role. Valet Attendants are responsible for providing high-quality service and handling vehicles in a safe and efficient manner. As a Valet Attendant, you must maintain a professional demeanor, demonstrate excellent customer service, and keep a positive attitude at all times.

Responsibilities

• Maintain the service drive
• Ensure every guest gets a warm and proper greeting
• Proactively assist guests on the drive
• Quickly and efficiently check in and direct guest vehicles
• Complete vehicle tags with Names, VIN, Model, Color, & Mileage
• Connect guests to their service advisors or person who they need to assist them
• Update and direct guests as needed
• Keep drive clear and move vehicles as needed
• Safely direct and transfer guest vehicles throughout the dealership or to guest
• Deliver vehicles to technicians, tires or requested locations
• Quickly locate, retrieve, stage, and store vehicles when requested
• Touch up vehicles as needed on drive
• Clear items for guests and provide a proper farewell
• Perform effective walk-around videos of every vehicle
• Properly document damage or any issues
• Move with a sense of urgency
• Assist with car wash tasks as needed - follow guidelines
• Wash, clean inside, vacuum and dry outside cars
• Safety park vehicles in area requested
• Inform management of any damage
• Assist loaner desk task as needed - follow guidelines
• Open and close loaner agreements
• Staging loaners for guest
• Test drives
• Pick up and deliveries of guest cars
• Inform management of any damage
• Other duties and tasks as assigned
• Meet grooming standards; proper uniform attire
• Report all incidents immediately to supervisor
• Adherence to corporate policies and procedures
• Team player - positive attitude
• Ability to multitask and manage time
• Able to work with minimal supervision
• Ability to multitask and manage time

Requirements

• Must be at least 18 years of age to be considered
• Pass a drug test
• Must have held a valid driver's license for at least 1 year
• Must pass a criminal background check
• Provide a 3 year driving record
• Reliable transportation to and from work
• Demonstrate a professional appearance and demeanor
• Able to cope with the physical demands of the job

Skills

• Excellent customer service
• Positive attitude
• Professional demeanor
• Team player
• Ability to multitask
• Manage time
• Eye for detail

Location

• Austin, TX

Work Type

• Full Time
• Onsite

Education Level

• High school diploma or equivalent

Salary/Compensations

• Starting at $20 per hour

Benefits

• Employer Paid Dental Insurance
• Employer Paid Life Insurance
• Employer Paid Medical Insurance
• Employer Paid Health Savings Account Contribution
• Employer Paid Wellness Clinic
• Employer Paid Flu Vaccinations Every Fall
• Employer Percentage Matching for 401k
• Employer Paid Parental Leave
• 5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
• 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
• 14 Paid Time Off Vacation Days/Year (1 year - 3 years)
• 19 Paid Time Off Vacation Days/Year (3 - 7 years)
• 24 Paid Time Off Vacation Days/Year (7+ years)
• Annual Christmas Bonus Based on Tenure
• Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
• Annual Christmas Party
• Annual Employee Appreciation Dinner
• Employee Vehicle Purchase Program
• Employee Discounts on Collision Repair, Parts, and Service
• Bi-Weekly Pay Periods, Paid on Fridays
• Holidays: Thanksgiving, Christmas & New Years
• Employer Paid Lunches Every Saturday
• Employer Paid Lunches/Dinners Special Occasions (Blood Drives, Birthdays, Awards, etc.)
• Access to In-House Insurance Agency
• Access to In-House Marketing Agency
• Voluntary Life Term and Whole Insurance
• Voluntary AFLAC Supplemental Coverages
• Voluntary Vision plan
• Pet Insurance
• Legal Shield
• $200 Donation to Charity of Your Choice with Approval

About the Company

• CAG is proud to be an equal opportunity employer.
• We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
• As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
• We encourage all interested candidates to submit an application.
• Core Values: Transformational Not Transactional - Be Transformational
• We do what we say we're going to do
• We encourage and support each other
• We're committed to continuous growth
• The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
• We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
• CAG is committed to compliance with the American Disabilities Act.

Equal Opportunity

• CAG is proud to be an equal opportunity employer.
• We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
• The Continental Automotive Group is an equal opportunity employer and a drug free workplace.