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About the Role

The Office Manager oversees the daily administrative and operational functions of the Student Health and Counseling Services office. This role manages the SVA-sponsored student health insurance plan, ensures compliance with New York State immunization mandates, and serves as the primary point of contact for clinical staff and students.

Responsibilities

• Manage therapy, psychiatry, and nursing appointments for students.
• Handle sensitive student information and medical records with strict discretion.
• Manage administrative tasks for programming and participate in campus events.
• Monitor the department inbox, send mass communications, and update digital platforms.
• Onboard new staff and provide instruction on office workflows and the Titanium system.
• Order office supplies and oversee general office organization.
• Oversee daily administration of the SVA-sponsored student health insurance plan.
• Serve as the primary point of contact for insurance inquiries and the waiver process.
• Maintain relations with insurance brokers and coordinate enrollment and appeals.
• Reconcile insurance rosters and invoices to ensure accurate enrollment.
• Oversee data entry, tracking, and verification of student immunization records.
• Support department compliance with New York State immunization requirements.
• Communicate compliance expectations to faculty, staff, and students.

Requirements

• Bachelor’s degree.
• Two years of professional experience in higher education, healthcare administration, or health program management.
• Advanced proficiency in Microsoft Office and Google Suite.
• Ability to lift or move office supplies weighing up to 25 lbs.
• Ability to stand, walk, or sit for prolonged periods.
• Must be available for occasional work outside standard hours for campus events.

Skills

• Microsoft Excel
• Google Sheets
• Database management
• Data entry
• HIPAA and FERPA compliance
• Health crisis intervention
• Ellucian Colleague
• Titanium EHR
• SoftDocs
• Business Objects
• Written and verbal communication
• Problem-solving
• Multitasking

Location

• Manhattan, New York

Work Type

• Full-time
• Non-Exempt
• In-person

Experience Level

• Two years of professional experience

Education Level

• Bachelor’s Degree

Salary/Compensations

• $58,000

About the Company

• The School of Visual Arts is a leader in the education of artists, designers, and creative professionals with over seven decades of history.
• The institution serves over 7,000 students at its Manhattan campus and maintains a global alumni network.

Equal Opportunity

• The School of Visual Arts is an equal opportunity employer that values diversity and inclusion.