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About the Role

The Director of Operations and Community Events is responsible for the successful management of school operations, administrative infrastructure, family experience, and community events, ensuring the smooth day-to-day functioning of the school and creating a welcoming, organized, and engaging environment. This role oversees front-office operations, government compliance, facilities management, technology operations, scheduling, and the annual school calendar, while also leading the planning and execution of events and community-building activities.

Responsibilities

Serve as the primary point person for operational matters and ensure the smooth functioning of daily school activities.
Provide leadership, direction, and supervision to the Operations Coordinator.
Serve as an operational partner in the execution of the Nursery School Admissions process.
Partner closely with faculty and staff to address operational concerns and facility-related issues.
Develop, implement, and maintain operational procedures and systems.
Manage school calendars, schedules, logistics, and administrative processes.
Produce operational reports and management dashboards.
Lead continuous process improvement initiatives.
Manage special projects and operational initiatives.
Serve as a visible, welcoming, and responsive presence for families.
Partner with school leadership to create an exceptional family experience.
Address parent inquiries and concerns with professionalism, empathy, and discretion.
Support admissions and enrollment activities through tours, information sessions, open houses, and community events.
Foster a culture of hospitality, responsiveness, and partnership.
Develop and manage the annual calendar of community events and special programs.
Lead the planning and execution of school-wide events.
Manage logistics, budgets, staffing, vendor relationships, communications, and event execution.
Partner with faculty and administrative staff to ensure events support the educational mission and community goals.
Evaluate event participation and family feedback.
Serve as the primary liaison with Building Operations, Security, and other 92NY departments.
Oversee routine maintenance, space readiness, and facility improvements.
Identify and resolve technology-related issues.
Guide emergency preparedness planning and school safety initiatives.
Ensure classrooms, offices, and shared spaces remain welcoming, safe, and fully operational.
Ensure compliance with all applicable federal, state, city, and licensing requirements.
Maintain required records, certifications, and compliance documentation.
Coordinate mandated reporting and ensure all required protocols are implemented.
Oversee audits, inspections, and regulatory reviews.
Oversee operational aspects of field trips, special programs, and non-classroom activities.
Support the successful delivery of student and family programming.
Partner with faculty and administrators to ensure seamless execution of school initiatives and special events.

Requirements

Bachelor's degree required.
7+ years of progressively responsible experience in operations, administration, event management, school administration, or a related field.
Demonstrated success managing complex projects, events, and operational systems.
Strong organizational, budgeting, and project management skills.
Exceptional interpersonal and communication skills.
Ability to manage multiple priorities while maintaining strong attention to detail.
Commitment to the mission of the 92NY Nursery School and a passion for supporting children, families, and educators.
Forward a resume and a cover letter with salary requirements.

Skills

Operational skills
Organizational skills
Interpersonal skills
Budgeting skills
Project management skills
Communication skills
Proficiency with Microsoft Office
Proficiency with Zoom
Proficiency with Brightwheel
Proficiency with related administrative technologies

Work Type

40 hours/week

Experience Level

7+ years of progressively responsible experience

Education Level

Bachelor's degree

Salary/Compensations

$105K - $115K

About the Company

The 92NY Nursery School