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About the Role
Join the Booking.com Customer Experts team in Greece and help travelers plan their dream trips while building your own international career. This role offers a mix of lifestyle, development, and stability, working with a leading online travel brand from your home in Greece.
Responsibilities
- Handle incoming calls, messages, and emails from Booking.com users
- Manage reservations, special requests, changes, and complaints
- Research travel options based on customer needs
- Modify bookings according to client preferences
- Process payments, cancellations, and adjustments
- Provide solutions that help travelers feel supported and well-informed
Requirements
- Fluent German and good English communication skills
- Strong attention to detail
- Problem-solving and troubleshooting ability
- Comfort with unexpected changes or last-minute requests
- A positive mindset and interest in building an international career
Skills
- Customer Support
- Travel Support
- Multilingual Communication
- Problem Solving
- Troubleshooting
- Adaptability
Location
- Greece
Work Type
- Work from home
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Competitive salary + 2 extra monthly salaries per year
Benefits
- Full relocation support (flight, hotel stay, and housing assistance)
- Health insurance
- Various company discounts
- Full training by certified instructors
- Career growth opportunities
- Free online Greek language courses
About the Company
- Booking.com is a leading online travel brand.
- The company offers a diverse, inclusive, Great Place to Work–certified culture.
- It is a multinational environment focused on employee development and global communication.
Equal Opportunity
- The company culture is diverse and inclusive.