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About the Role

As a (Senior) People & Operations Manager, you will play a central role at the intersection of People and Operations at Cara Care. This position is structured as a parental leave replacement for 24 months with the option for extension. The role is organized as remote-first, but requires residency in or near Berlin due to our Berlin office serving as the operational base for collaboration and team exchange.

Responsibilities

Responsibility for operative and strategic People Management throughout the entire Employee Lifecycle – from onboarding through employee support and development to offboarding.
Responsibility for the entire hiring process – from coordinating new roles, applicant management, and interview support to successfully hiring new team members.
Point of contact and sparring partner for employees and managers on all personnel-related issues.
Responsibility for the preparation and coordination of monthly payroll via Personio Payroll and ensuring professional HR administration and compliance with labor law.
Further development of our People processes, HR policies, and internal structures with a focus on scalability, clarity, and excellent employee experience.
Proactive development of our organizational structure, collaboration, and leadership with the goal of continuously improving Cara Care and making the organization more efficient.
Building and developing performance and development structures (e.g., feedback, goal, and review processes) with a focus on excellence, transparency, and continuous employee development.
Design and implementation of initiatives to further develop our corporate culture, employee retention, and engagement with the goal of creating a strong and sustainable employee experience.
Close collaboration with our Head of Operations to support daily operations and overarching organizational and strategic topics.
Support in designing, implementing, and continuously improving company-wide internal processes, workflows, tools, and workflows in close coordination with the Operations team.
Independent handling of operational tasks and projects with an eye for areas needing action, and the ability to proactively structure, prioritize, and efficiently drive topics forward.

Requirements

Several years of experience (approx. 4-5 years) in People / HR / People Operations, ideally in a small or medium-sized company or a dynamic start-up/scale-up environment.
Very good knowledge across the entire Employee Lifecycle – especially in recruiting, operational HR management, and supporting employees and managers.
Experience in independently preparing and coordinating payroll processes (e.g., via Personio Payroll) and a good understanding of labor law fundamentals.
Experience in a fast-paced, changing environment with high personal responsibility and pragmatism.
Strong communication skills and the ability to quickly build trust and interact professionally with various stakeholders.
The ability to break down complex issues and processes to their essentials and communicate them clearly, understandably, and motivatingly.
Structured, proactive work style with a high degree of ownership and the drive to efficiently complete tasks.
Enjoyment in designing and improving processes and implementing them – without waiting for perfect conditions.
The ability to drive topics and tasks independently, combining pragmatism with high quality standards.
Interest in delving into operational company processes alongside People topics and working closely with the Operations team.
Initial experience or strong affinity for operational or cross-functional process and project work is a plus, but not a requirement.
Fluent German (native or comparable level) and very good English skills, both written and spoken.

Skills

People Management
HR Management
People Operations
Recruiting
Employee Lifecycle Management
Payroll Coordination
HR Administration
Labor Law Compliance
Organizational Development
Performance Management
Employee Engagement
Corporate Culture Development
Operations Support
Process Design
Project Management
Communication
Stakeholder Management
Problem-Solving
Pragmatism
Ownership
German Language Proficiency
English Language Proficiency

Location

Berlin
Remote

Work Type

Remote-first
Full-time

Experience Level

Senior
4-5 years experience

Benefits

Fair compensation
Regular salary reviews
Necessary technology for work
30 days off per year (26 vacation days + 4 mental health days)
Flexible working hours

About the Company

Cara Care is a digital health company with the mission to offer holistic, scientifically based support for people with gastrointestinal complaints.
Through our apps, affected individuals can identify symptom triggers, receive personalized recommendations, and access digital therapy programs for: Irritable Bowel Syndrome (Cara Care for IBS), Heartburn (Cara Care for Reflux and Irritable Stomach).
Our IBS program is officially approved by the Federal Institute for Drugs and Medical Devices (BfArM) as a reimbursable digital health application (DiGA).
Cara Care recently became part of the Bayer Group, strengthening its mission and enabling further impact expansion.
Work at Cara Care involves collaborating with a team of doctors, researchers, developers, product, and people experts passionate about improving lives.
The team is inspired by patients and driven by real-world impact, working quickly and collaboratively while valuing well-being for users and themselves.

Equal Opportunity

Diversity is important to us.
We believe that diverse teams develop better products.
Therefore, we are committed to creating an inclusive environment for everyone – regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, or disability.