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About the Role

The Talent Acquisition team is seeking a collaborative, innovative, and results-driven Contingent Workforce Lead/Specialist to support contingent and non-permanent workforce requirements globally. This role involves managing the contingent engagement process, overseeing recruitment agencies and payroll providers, ensuring supplier performance, and analyzing workforce activity.

Responsibilities

• Manage the engagement process for contingent workforce in the UK through the AutoNow portal, ensuring process adherence, IR35 compliance, and utilization of approved agencies.
• Update the AutoNow process with new Tax and Employment Law requirements or process improvements in partnership with the AutoNow Development team.
• Liaise with Tax and Employment Law on contentious contingent worker placements.
• Update the UK Contractor Engagement Guide & Policy document with Employment Law.
• Provide training for hiring managers on process and international contractor policy.
• Manage the NBCU relationship with temporary recruitment suppliers, handling queries and escalations with Commercial Law as needed.
• Work closely with the third-party payroll provider, handling queries and escalations with Employment Law, HR, Tax, and Finance as required.
• Provide monthly reporting on UK contingent workforce through Power BI to HR, the Employment Law community, and the TA's Experienced Hires team.
• Provide guidance and support to the business and HR on the acquisition of UK-based contingent talent.
• Provide guidance and direction to other international regions as a subject matter expert, liaising with Tax and Employment as needed.
• Act as an escalation point for contingent workforce and operational compliance risks across international markets, partnering with Legal, HR, Tax, and Finance to resolve issues.
• Ensure contingent workforce and operational processes remain audit-ready and compliant with internal controls, employment legislation, and regional regulatory requirements.
• Provide SME guidance and advisory support on contingent workforce programs across EMEA and APAC.
• Ensure NBCU processes are compliant, including but not limited to the Criminal Finances Act.
• Oversee apprenticeship levy strategy and utilization, including maximizing funding, onboarding and managing training provider partnerships, supporting business access to levy opportunities, and coordinating apprentice onboarding and program set-up.
• Maintain Disability Confident Employer status, ensuring compliance with program requirements.
• Oversee the onboarding and governance of contingent workforce suppliers, negotiating terms, managing invoicing and PO escalations, and partnering with Finance, Procurement, and Legal.
• Provide ownership of region-specific talent partners not integrated into global TA operations, including vendor governance, contract management, and performance review.
• Provide oversight of country-specific employment participation requirements and associated external partnerships, ensuring compliance with local labor regulations.
• Ensure Ministry of Manpower requirements are up to date for hiring in Singapore.

Requirements

• Previous experience in HR, Talent Acquisition, or workforce operations.
• Familiarity with contingent workforce processes and supplier management preferred.
• Knowledge of UK employment law and IR35 compliance is desirable.
• Strong organizational and project management skills.
• Excellent verbal and written communication abilities.
• Relationship management, negotiation, and problem-solving skills.
• Demonstrate a consultative approach with the ability to work effectively with and influence all levels within the organization.
• Ability to manage multiple priorities and drive initiatives from start to finish.
• Ability to establish trust and credibility with leaders, employees, and suppliers quickly.
• Strong self-motivation and discipline, consistently driving tasks to completion with minimal supervision.
• Experience with UK Apprenticeship Levy programs is preferred.
• Thorough knowledge of MS Office is essential.
• Experience with AutoNow and Power BI is desirable.

Skills

• Contingent workforce management
• Supplier management
• UK employment law
• IR35 compliance
• Organizational skills
• Project management
• Verbal communication
• Written communication
• Relationship management
• Negotiation
• Problem-solving
• Consultative approach
• MS Office
• AutoNow
• Power BI

Location

• UK
• International markets

Work Type

• Full-time

Experience Level

• Contingent Workforce Lead/Specialist

About the Company

• NBCUniversal is a leading media and entertainment company with a portfolio of film, television, streaming, theme parks, and consumer products.
• We own and operate leading entertainment and news brands including NBC, NBC News, NBC Sports, Telemundo, Bravo, and Peacock.
• Our powerhouse film and television studios include Universal Pictures, DreamWorks Animation, and Focus Features.
• We operate industry-leading theme parks and experiences worldwide.
• NBCUniversal is a subsidiary of Comcast Corporation.
• Our impact is rooted in improving the communities where our employees, customers, and audiences live and work.
• We champion an inclusive culture and strive to attract and develop a talented workforce.

Equal Opportunity

• NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
• Qualified individuals with a disability or disabled veteran may request a reasonable accommodation during the application and/or recruitment process.