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About the Role

The Leasing Specialist is responsible for greeting prospective residents, showcasing property features, and matching resident needs with the perfect apartment. This role involves maintaining a professional demeanor, marketing promotions, completing prospect reports, and ensuring properties are ready for viewing. The Leasing Specialist will also maintain a minimum closing ratio, update online advertising, and stay informed on local market conditions.

Responsibilities

Greet prospective residents, effectively communicate the property’s features, and address inquiries in a professional manner.
Maintain a courteous, approachable, and professional demeanor with prospective and current residents, as well as colleagues.
Assess prospects’ living preferences and budget to match them with suitable apartment options.
Promote available leasing incentives and discounted offers to prospective residents.
Prepare and submit weekly prospect reports to the Community Director.
Achieve and maintain a minimum closing ratio of 33%.
Update online advertising platforms daily to ensure accurate representation of current pricing and apartment availability.
Record and maintain a daily engagement score of 90-100% in Knock.
Stay informed on local market trends and conditions to ensure competitive positioning.
Ensure that recently vacated units are thoroughly cleaned and prepared for prospective resident viewings.

Requirements

Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
Occasional property tours with prospective residents as needed.
General office conditions.
Exposure to weather conditions when walking and working on the property.

Skills

Exceptional written and verbal communication skills, with the ability to effectively engage across digital platforms and in-person interactions.
Demonstrated success in sales with a proven track record.
Strong interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
Proficiency in Microsoft Office and related software is required.
Experience with Resman property management software is preferred.
Ability to multitask, stay organized, and consistently meet deadlines.

Experience Level

Minimum of 2 years of prior experience as a Leasing Agent is preferred.

Education Level

High School Diploma or equivalent required; Bachelor’s degree preferred.