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About the Role

This position supervises and coordinates Substance Use Counselors and Peer Recovery Specialists in the delivery of high-quality counseling services, ensuring adherence to applicable regulations and standards.

Responsibilities

• Analyzes counseling methods, procedures, and techniques to improve quality of service.
• Identifies program areas for improvement and provides necessary training and staff development.
• Coordinates the flow of information to appropriate sources (medical providers, regulatory agencies, etc.).
• Assigns cases to counselors and ensures appropriate caseloads, ensuring counselors spend most of their time providing direct services and meeting organizational targets.
• Approves treatment plans and works with counselors to ensure services are provided in line with treatment plans.
• Conducts in-service training for counseling staff.
• Reviews counselor’s documentation.
• Chairs treatment team meetings and case review sessions.
• Prepares monthly reports on initial assessments and case conferences.
• Directly provides counseling and crisis intervention services as needed.
• Supervises counseling and staff.
• Interviews, hires, and trains employees.
• Plans, assigns, and directs work; prepares appraisal performances, rewards and disciplines employees.
• Addresses any complaints and resolves problems.
• Carries out all other supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Additional duties as assigned.

Requirements

• Master’s degree in behavioral health, Social Science or Psychology fields with emphasis on counseling.
• Credential in Alcoholism & Substance Abuse Counselor (CASAC-M) or (CASAC-A), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW).
• Two (2) years’ experience providing direct care.
• One (1) year of supervisory experience.
• Bachelor’s degree in behavioral health, Social Science or Psychology fields with emphasis on counseling.
• NYS Master Credential in Alcoholism & Substance Abuse Counselor (CASAC-M), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW).
• Four (4) years’ experience providing direct care services.
• Two (2) years’ supervisory experience.
• Ability to read, analyze, and interpret common scientific and technical journals and regulatory documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
• Ability to write reports and correspondence.
• Ability to effectively present information to management, public groups, and interested healthcare professionals, and to establish and maintain rapport with clients.
• Ability to calculate figures and amounts.
• Knowledge of statistical methods.
• Ability to define problems, collect data, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
• Ability to perform research according to professional format and standards.
• Knowledge of the basic principles, practices, and techniques used in substance use counseling.
• Demonstrated ability to develop and carry out treatment plans in a clinical setting.
• Tact, good judgment, strong initiative, resourcefulness, and understanding the principles of medical confidentiality.
• Ability to hear and listen.
• Must be able to sit and stand for prolonged periods of time.
• Use of hands is required for tasks such as typing, writing, handling documents, and using office equipment.
• Must have observation skills, mental alertness, and emotional stability.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Skills

• Substance Use Counseling
• Supervision
• Training and Development
• Caseload Management
• Treatment Planning
• Documentation Review
• Report Preparation
• Crisis Intervention
• Staff Management
• Hiring
• Training
• Performance Appraisal
• Problem Resolution
• Spanish speaking (desired)

Location

• Buffalo, NY 14209

Work Type

• Full-time

Experience Level

• 1 year supervisory experience
• 2 years supervisory experience

Education Level

• Master’s degree in behavioral health, Social Science or Psychology fields with emphasis on counseling
• Bachelor’s degree in behavioral health, Social Science or Psychology fields with emphasis on counseling
• Credential in Alcoholism & Substance Abuse Counselor (CASAC-M) or (CASAC-A)
• Licensed Clinical Social Worker (LCSW)
• Licensed Master Social Worker (LMSW)
• NYS Master Credential in Alcoholism & Substance Abuse Counselor (CASAC-M)

Salary/Compensations

• $62,000.00 - $67,000.00 per year