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About the Role

We're looking for a Staff Product Designer to join our Retail point-of-sale design team in Montreal. You'll design for products that tens of thousands of merchants rely on every single day to run their stores. This is a role for a designer who finds the hard problems more interesting than the shiny ones: simplifying deeply established workflows without breaking what merchants depend on, finding elegant solutions within real technical constraints, and knowing when familiarity is a feature — and when it's holding users back.

Responsibilities

Own end-to-end design for core point-of-sale experiences — from problem framing through polished, shipped product — and be accountable for their quality and outcomes.
Make complicated flows feel simple: distill dense, high-frequency merchant workflows into clear, fast, confidence-inspiring experiences.
Design with real-world constraints as creative fuel — partnering closely with engineering to find solutions that are both excellent and feasible in mature, at-scale systems.
Ground decisions in evidence: drive your own research and testing with real merchants, so improvements are built on how people actually work, not assumptions.
Think in systems: strengthen consistency across the wider point-of-sale portfolio, contributing patterns and improvements back to our shared design system.
Multiply the team: mentor other designers, raise the bar through critique, and bring a point of view that makes the work around you better.
Put AI to work in your craft — using modern tools to explore, prototype, and validate faster, and modelling new ways of working for the team.

Requirements

8+ years of product design experience at product-driven tech companies, with measurable impact on shipped products.
A portfolio that shows strong fundamentals, polished UI craft, and complex workflows made simple.
Experience designing for mature, at-scale products — and the judgment to know when to simplify, when to modernize, and when to leave well enough alone.
A track record of partnering with engineering to navigate technical constraints and still ship excellent work.
Fluency with prototyping and research methods to validate decisions and shape product direction.
Active use of AI tools in your design workflow, and curiosity about how they're changing the craft.
Strong communication skills — able to build alignment with cross-functional, global partners.

Skills

Product Design
UI Craft
Prototyping
Research Methods
AI Tools
Communication

Location

Montreal (HQ) preferred
Other locations in eastern Canada

Work Type

Working in-office alongside the team
Flexible work environment

Experience Level

Staff level
8+ years of product design experience

Salary/Compensations

$150,000 - $170,000 CAD

Benefits

Flexible paid time off and remote work policies
Equity options
Contributions to your pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program
Enhanced parental leave
Medical, dental, wellness, life and disability insurance
RRSP plan and match
Paid parental leave top-up

About the Company

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Equal Opportunity

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace.
Lightspeed welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.