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About the Role

The Manager, National Accounts is responsible for maximizing sales growth within the Penguin Random House Online & Digital Sales team. This role involves managing daily account activities, driving sales, supporting forecasts and inventory, identifying growth opportunities, and building relationships with clients and internal teams.

Responsibilities

• Maximize sales growth across assigned online and digital accounts by managing title-level opportunities, reviewing orders, supporting reorders, and identifying areas for frontlist and backlist growth.
• Manage forecasting, inventory health, availability, replenishment, preorder readiness, and account inventory needs for assigned titles and accounts.
• Run, review, and analyze sales and inventory reports to monitor account performance, identify risks and opportunities, manage inventory levels, and support account planning.
• Manage day-to-day account activity, including communication with account contacts, follow-up on title opportunities, coordination of account needs, and execution of sales priorities.
• Develop and support account merchandising, sales, promotional, and seasonal presentations using account insights, title knowledge, inventory position, and data.
• Build strong relationships with publishing partners to communicate account priorities and align on sales opportunities, inventory needs, and title-level plans.
• Communicate timely and relevant account-specific information to appropriate imprints and internal stakeholders.
• Track account performance against sales goals, forecasts, promotional plans, inventory position, and seasonal priorities, providing clear updates and recommendations.
• Attend and participate in meetings with internal departments, representing account needs and online/digital retail opportunities.
• Monitor online retail trends, account initiatives, competitive activity, consumer behavior, and digital merchandising opportunities to inform sales strategy.

Requirements

• Minimum of 4 years of prior publishing sales or related publishing experience.
• Experience directly interacting with accounts.
• Strong written and verbal communication skills.
• Excellent product knowledge and understanding of publishing functions.
• Strong presentation skills, with the ability to develop clear, persuasive, and data-informed sales materials.
• Highly organized, with the ability to prioritize and manage multiple projects, deadlines, titles, and account needs.
• Strong analytical skills, including the ability to create and run reports, analyze data, identify trends, and communicate key findings and opportunities.
• Proactive and able to problem solve, follow through, and adapt within a rapidly evolving environment.
• Self-starter who is self-motivated, collaborative, and comfortable working in a team-oriented environment.
• Awareness of and interest in the online retail, digital publishing, and broader book market landscape.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Skills

• Sales
• Account Management
• Forecasting
• Inventory Management
• Data Analysis
• Reporting
• Communication
• Presentation
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

Location

• New York, NY (Hybrid)

Work Type

• Hybrid
• Full-time

Experience Level

• 4+ years

Salary/Compensations

• $73,500 - $83,500

Benefits

• Medical/Prescription drug insurance
• Dental
• Vision
• Health Care/Dependent Care Flexible Spending Account
• Health Savings Account
• Pre-Tax and Roth 401(k)
• Short and Long-Term Disability Insurance
• Life/AD&D Insurance
• Commuter Benefits
• Student Loan Repayment Program
• Educational Assistance
• Generous paid time off
• Annual profit award or bonus

About the Company

• Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world.
• Committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution.
• Publishes books in every genre and subject for all ages.
• Includes nearly 300 publishing brands and imprints such as Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
• All your information will be kept confidential according to EEO guidelines.