About the Role
Join the Avis Budget Group team at our airport rental counters as a customer service representative. In this role, you’ll work in a fast-paced, customer-focused environment where your sales skills and service mindset directly impact both customer satisfaction and your earning potential.
Responsibilities
- Renting vehicles and promoting products and services at airport rental counters.
- Processing rental contracts.
- Actively listening to customer needs.
- Recommending products and services that enhance the customer's travel experience.
- Upselling using a consultative approach.
- Delivering professional, friendly service that builds trust and customer loyalty.
Requirements
- Effective verbal communication skills.
- Valid Driver’s License.
- Basic computer skills (typing, data entry).
- Professional, engaging, and customer-focused personality.
- Comfort with recommending products and services based on customer needs.
- Flexibility to work all shifts.
- Must be able to sit, stand, and type for prolonged periods.
- Must be 18 years of age and legally authorized to work in the United States.
- Requires regular, on-site presence and cannot be performed remotely.
- 6 months of real estate, retail, or consultative sales experience in a fast-paced environment is a bonus.
Skills
- Sales
- Customer Service
- Upselling
- Communication
Location
- Buffalo, New York, United States of America
Work Type
- On-site
- Full-time
Experience Level
- Entry Level
- 6 months experience preferred
Salary/Compensations
- $17/hour
- Unlimited Commission
- Average FT Earnings is $53,240/year
- Shift Premium may Apply
Benefits
- Bi-weekly hourly wage plus commission / incentive / bonus plan with unlimited earning potential.
- On-the-job training to enhance professional sales skills.
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.
About the Company
- Avis Budget Group is a vehicle rental provider of choice for travelers around the world, powered by our people, our partners, and technology.
- We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.
- We are a team of 25,000 driven people, performing with purpose, and moving the future of transportation forward with innovative, customer-focused solutions.
- Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
- We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Equal Opportunity
- Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
