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About the Role

The Director, Enterprise Planning & Performance will build and manage a team to strengthen enterprise-wide planning, performance measurement, and transparent reporting on the Law Society’s Strategic Plan. This role supports the CEO, Executive Committee, and Convocation by establishing planning rhythms, KPIs, and reporting that demonstrates progress against strategic objectives.

Responsibilities

• Provides leadership and expertise to achieve the Law Society’s objectives with respect to enterprise planning, execution discipline, and performance accountability.
• Establishes and maintains enterprise planning cycles, templates and routines that translate approved strategic priorities into clear initiatives, milestones and measurable outcomes.
• Supports enterprise prioritization, sequencing and trade-off decisions across initiatives and resources.
• Coordinates the development, implementation, monitoring and reporting of enterprise-level performance measures and progress against the Strategic Plan.
• Defines reporting standards to ensure that Strategic Plan accountability is evidence-based, reliable, and consistent over time.
• Works in partnership with leaders and teams across the organization to coordinate cross-functional inputs into KPI dashboards, progress updates, and briefing materials.
• Supports the Executive Director in ensuring that deliverables will be appropriately operationalized, and that day-to-day mentoring and direction are provided.
• Hires, trains, develops and evaluates employees accountable to the Director in accordance with organizational policies and best human resources practices.
• Fosters a team environment by role modeling leadership behaviour, empowering employees and building team capability.
• Assists the Executive Director with developing and monitoring the team’s budget and project-related expenditures.
• Works collaboratively in supporting the CEO, the Executive Committee, and senior leaders, ensuring consistency in enterprise planning and performance reporting.
• Works with various internal stakeholders and cross-functional teams, providing leadership and expertise to team members.
• Contributes to group decision-making and processes, generating ideas that are strategically sound, integrated with the Law Society’s broader mandate, and achievable.
• Builds credibility and develops effective working relationships with key groups both internally and externally.
• Partners with operational leaders to support coordination without undermining operational authority.
• Works closely with Professional Development & Competence and Professional Regulation divisions to understand the core functions of the organization.
• Supports strategic relationships and shared learning with other regulatory bodies or sector partners on planning, performance measurement and modernization approaches.

Requirements

• Minimum of 10 years’ progressive related experience gained in a complex, multi-stakeholder environment such as a government, regulatory or complex not-for-profit environment.
• At least 5 years of experience in a managerial / leadership capacity.
• Comprehensive understanding of enterprise planning, performance measurement and reporting in a complex organization, including governance and accountability expectations.
• Demonstrated ability to translate strategic priorities into measurable outcomes, performance indicators, and practical reporting products.
• Proven ability to synthesize complex information quickly and communicate it clearly in concise, well-written reports and briefings.
• Strong facilitation and relationship management skills.
• Ability to influence without authority and coordinate across functions.
• Experience working in highly political situations, managing a variety of viewpoints and sensitivities.
• Political astuteness and sound judgment to calibrate intervention.
• Capability to lead, develop and manage a team of professionals, including conducting annual team member performance reviews.
• Demonstrated ability to assess organizational capability and adjust plans as required to successfully carry out organizational strategies.
• Demonstrated ability to manage multiple agendas, meet changing deadlines, and deliver on a large number of concurrent commitments.
• Superior analytical and communication skills coupled with excellent interpersonal and negotiation skills.
• If you are a licensee of the Law Society of Ontario, by submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment.

Skills

• Enterprise planning
• Performance measurement
• Transparent reporting
• Strategic Plan execution
• Key Performance Indicators (KPIs)
• Facilitation
• Relationship management
• Influence without authority
• Cross-functional coordination
• Team leadership
• Budget management
• Analytical skills
• Communication skills
• Interpersonal skills
• Negotiation skills
• Computer literacy (email, word processing, spreadsheets, databases, dashboards)
• Partnership with BIOM/IT on data definitions, reporting automation and CRM-enabled insights

Location

• Osgoode Hall

Work Type

• Full-time

Experience Level

• Senior
• Managerial/Leadership

Education Level

• University degree in Business Administration, Public Administration, Public Policy, Law or a related field
• Equivalent combination of education and experience may be considered

Benefits

• Defined contribution pension plan
• Health and dental benefits plan
• Robust Employee and Family Assistance Plan (EFAP)

About the Company

• At Law Society of Ontario we believe in the importance of a collaborative and supportive work environment that provides high quality and professional service to the public, lawyers and paralegals, and other stakeholders.
• We value each member of our team and invest in your professional learning and development.
• We provide access to the resources needed to support professional growth, mental health and well-being is a priority.
• Our progressive employment policies, high levels of employee engagement and the impressive architecture and beautiful grounds of the historic Osgoode Hall, there are many reasons to work at the Law Society.

Equal Opportunity

• The Law Society of Ontario values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at hr@lso.ca or call 416-947-3475.
• The Law Society of Ontario does not use Artificial Intelligence (AI) tools to screen, assess, or select applicants during the hiring process at present.