Technical Lead, Patient Experience at Pomelo Care | San Francisco, USA | Rezi

Technical Lead, Patient Experience at Pomelo Care

Technical Lead, Patient Experience

Pomelo Care · San Francisco, USA

2 weeks ago

Technical Lead, Patient Experience

Pomelo Care · San Francisco, USA

19 days ago
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About the Role

You will serve as the technical lead for the patient experience, shaping how patients interact with the platform from enrollment through their entire care journey. You will build features that facilitate proactive care, triage urgent needs, and ensure patients feel supported, reporting to a Senior Staff Engineering Manager.

Responsibilities

  • Lead the technical direction for mobile development strategy and patient-facing applications.
  • Rapidly prototype and ship features in patient mobile and web apps using AI tools.
  • Steer product direction for patient support and retention during the critical first month of care.
  • Collaborate directly with patients, product, design, and clinical teams to translate needs into features.
  • Mentor and grow junior engineers to raise team standards.
  • Establish technical standards, architecture patterns, and development practices for patient-facing products.

Requirements

  • Deep experience building and shipping consumer or patient-facing products.
  • Proven experience as a technical lead setting architecture direction and mentoring engineers.
  • Strong opinions on building high-quality user experiences.
  • Comfortable working across the full stack in a fast-paced startup environment.
  • Familiarity with trends in LLM coding agents to multiply engineering impact.
  • Ability to collaborate closely with product and design teams.

Skills

  • Expo
  • React Native
  • React
  • TypeScript
  • Kotlin
  • SQL
  • Mobile development
  • Full-stack development
  • AI/ML integration
  • Architecture design

Location

  • Continental US

Work Type

  • Full-time
  • Remote

Salary/Compensations

  • $220,000 - $260,000

Benefits

  • Comprehensive Health, Dental, and Vision coverage for employees and families
  • High deductible Health Plans with HSA options
  • Flexible Spending Account (FSA)
  • Equity grant participation
  • 401(k) program
  • Competitive vacation policy
  • 16 weeks paid parental leave

About the Company

  • Pomelo Care is a virtual medical practice for women and children providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
  • The company combines 24/7 clinical care with technology to reach patients earlier and deliver personalized care.
  • The team consists of clinicians, technologists, and operators dedicated to making high-quality care accessible nationwide.

Equal Opportunity

  • Pomelo Care is committed to hiring a diverse team and respects employees from all backgrounds.
  • The company values diverse perspectives including race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.