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About the Role

EF Corporate Learning is seeking an Account Manager to manage existing mid-market clients globally, focusing on renewals of language training programs. This role involves working with client HR and L&D stakeholders to ensure continued success and satisfaction.

Responsibilities

• Own the B2B renewal sales cycle end-to-end, including discovery, needs analysis, value proposition delivery, and negotiations with senior stakeholders.
• Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
• Write and deliver compelling pitch presentations, demonstrating deep market understanding and positioning services against competitors.
• Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long-term retention.
• Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
• Collaborate with global teams across sales, customer success, and operations to deliver seamless customer experiences.
• Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.

Requirements

• Experience working in sales, customer success, or education and/or with business stakeholders is a plus.
• Professional working proficiency in any additional language skills are a plus.

Skills

• Strong communication and relational skills
• Excellent organizational and project management skills
• Passion for selling high quality solutions that deliver real business impact for clients
• Analytical skills and ability to uncover stories behind the data
• Fluency in English and Portuguese (Brazilian Portuguese strongly preferred)

Location

• London

Work Type

• Hybrid

Experience Level

• Mid-market

Benefits

• Comprehensive and supportive onboarding
• Personal and professional development opportunities
• Career progression opportunities
• Competitive salary and benefits package
• Length of Service Recognition including paid sabbatical

About the Company

• EF Corporate Learning is the world’s first and largest corporate language training provider, delivering language training for organizations since 1965.
• Over 20+ million learners trained online since 1996.
• Serves 3,000+ multinational organizations, many as long-term partners.
• Utilizes an award-winning method designed with the largest dataset of language learners globally.
• Offers a learning experience with 3x better engagement and learning progress.
• Operates with campuses and offices in over 50 countries, fostering a global and collaborative environment.

Equal Opportunity

• EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.