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About the Role

Vibe is scaling its events strategy and seeking a Client Experience Manager to own the VIP layer, including executive dinners, bespoke client experiences, and standalone activations. This role is execution-focused initially and will grow into building an independent event series and VIP strategy. You will set the standard for "great" client experiences at Vibe, with a direct impact on pipeline, and a dynamic work week.

Responsibilities

Own the full lifecycle of executive dinners, from venue research through on-the-night delivery
Build a curated network of venues, restaurants, and private dining contacts across key US markets
Match client tier to experience, from an intimate dinner to a full activation, with the Sales team
Partner on invitee targeting to get the right guests into the right room
Create a client gifting program tailored to relationship stage and account tier
Design hospitality touch points at trade shows, including booth lounges and hosted happy hours
Source F&B, décor, and logistics vendors across multiple destinations at a consistent standard
Keep every touchpoint on brand, from the atmosphere down to the smallest detail
Coordinate on the logistics handoff so hospitality and operations run in sync
Track spend against budget across every activation, flagging variances as they emerge
Report on ROI after each experience to sharpen the next one
Negotiate directly with venues, caterers, and suppliers to protect quality at the best price
Build vendor relationships that earn Vibe preferred rates and priority access

Requirements

3–5 years in hospitality, luxury client experience, or event production, with high-end experiences delivered end to end
A track record of designing a memorable experience from scratch — not just executing a known format well
Deep knowledge of the US private events and VIP experience landscape — dinners, activations, bespoke experiences — especially New York and Las Vegas
Experience working alongside sales or account teams on client entertainment, with the professionalism to represent Vibe with prospects and clients
Vendor negotiation skills backed by existing supplier relationships in key cities
Comfort building process from scratch rather than waiting for one to exist
Willingness to travel for key activations and dinners

Skills

Client Entertainment
VIP Experiences
Event Production
Venue Research
Vendor Negotiation
Budget Management
Relationship Building
Hospitality

Location

New York, NY

Work Type

Hybrid

Experience Level

3-5 years

Salary/Compensations

$118k -167k base, plus variable pay

Benefits

Variable pay — based on objectives you hit
Hybrid flexibility — We're in NYC's Flatiron District and our team is in 3x a week!
Full health coverage — Comprehensive medical, dental, and vision insurance
401(k) with matching
Unlimited PTO
Parental leave — Paid leave for all parents
Annual offsite

About the Company

Vibe.co is reimagining how brands reach audiences in the age of streaming, positioning streaming TV as a performance marketing channel.
The company provides an Audience First Streaming TV Advertising solution, combining audience segmentation, AI-powered insights, real-time optimization, and incrementality measurement.
Trusted by over 10,000 brands, Vibe.co reaches over 120 million households, delivering significant return on ad spend and sales lift.
Founded in 2022, Vibe.co is recognized as the category-defining platform in streaming TV advertising.
Vibe.co's investors include prominent venture capital firms and angel investors.
The company operates on values of Impact, Ambition, and Urgency.

Equal Opportunity

Vibe is an equal opportunity employer. We evaluate all applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
We believe the best ideas come from teams with different backgrounds, perspectives, and experiences.
If you need a reasonable accommodation during the application or interview process, please let us know.