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About the Role

The retail Sales and Service Technician (SST) is a hybrid role intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role serves customers by assessing needs, recommending products/services, performing entry-level vehicle services, and ensuring customer satisfaction. Successful individuals will learn all aspects of store operations and flex between customer interaction and vehicle service tasks.

Responsibilities

Hybrid Role: 75% customer service, sales, and customer issue resolution; 25% basic vehicle service tasks (oil, tires, fluids).
Perform store operations, including opening/closing, inventory management, and display setup as needed.
Participate in growth and career development opportunities.
Assist Manager or act as Manager-On-Duty to support development.
Learn all aspects of store operations and flex between front and back shop tasks.

Requirements

High School Diploma or equivalent.
Valid automobile driver's license.
Customer service and career growth mindset.
Ability to learn and perform basic vehicle service tasks.
Ability to learn and operate store systems.
Previous consumer retail sales experience is preferred.
Previous automotive experience is a plus.
Previous management/supervisory experience is a plus.
2-year degree or non-traditional education through training program completion or certification is preferred.

Work Type

Full-time

Education Level

High School Diploma or equivalent
2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.

Salary/Compensations

$15.20 - $22.71

Benefits

Medical, Dental and Vision – Starting day 1
Paid vacation and holidays
On-the-job training
Company-funded ASE certifications
Flexible work schedule
401(k) match
On demand pay (daily pay) program available

About the Company

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company.
Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires.
The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles.
The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers.
Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

Equal Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer.
It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.