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About the Role

The Head of Communications, B2B will define, build and lead the global communications function for Booking Holdings’ future, more connected B2B organization. This role owns the communications strategy, operating model and governance supporting the organization's B2B business goals, ensuring communications is a strategic enabler of commercial growth, partner engagement and organizational transformation. The Head of Communications will oversee both external and internal communication to strengthen the company’s B2B reputation, and drive awareness and engagement among partners, media, and employees globally.

Responsibilities

Define and Drive the B2B Communications Strategy, Narrative & Positioning
Lead External Media Engagement
Elevate Executive Thought Leadership
Drive Internal Engagement
Establish the B2B Communications Capability from the Ground Up
Ensure Global Alignment & Collaboration

Requirements

Strategic Insight: Ability to analyze and translate complex business priorities into clear communication strategies, providing high quality counsel to senior leadership and influencing executive decision making.
Storytelling: Exceptional writing and narrative-development skills, with the ability to craft compelling, insight-led messaging tailored to diverse global audiences and channels.
Global Experience: Deep experience working across international markets, with strong understanding of the media, business and cultural landscapes in North America, Europe and Asia. Able to translate global priorities into locally relevant strategies and communications, while effectively navigating regional nuances and stakeholder expectations.
Stakeholder Management: Proven ability to navigate complex, matrixed organisations, building alignment across VP- and C-suite stakeholders, influencing cross-functional decision-making, and effectively managing agency partners.
Agility & Builder mindset: An experimental, builder-oriented mindset with the ability to create and scale communications capabilities in dynamic, fast-paced and ambiguous environments. Experience establishing communications strategy, governance, operating processes and measurement frameworks while continuously optimizing outcomes as priorities evolve.
Commercial Acumen: Strong understanding of how communications supports business growth, product strategy and go-to-market priorities, with the ability to balance reputational objectives alongside commercial outcomes.
Industry Knowledge: Strong understanding of e-commerce, B2B, technology, including AI, tech, and / or travel industries.
Media & External Relations: Demonstrated experience developing and maintaining relationships with media, industry bodies, and key external stakeholders to drive reputation and influence.
Team Leadership & Development: Experience leading, mentoring, and developing high-performing teams.

Skills

AI
Machine learning
Communications strategy
External communications
Internal communications
Media relations
Executive thought leadership
Speaker platforms
B2B media partnership
B2B sponsorship
Stakeholder management
Agency management
Writing
Narrative development
Global communications
E-commerce
B2B
Technology
Travel industry

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Senior leadership
Formative leadership role

Salary/Compensations

$192,000-$288,000

Benefits

Annual bonus
Equity grant
Health and wellness benefits
Tuition reimbursement
Fitness reimbursement
Discounts

About the Company

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and services that support the entire travel journey. Our platforms - including Booking.com, Priceline, Agoda, KAYAK and OpenTable - utilize advanced AI, machine learning and other innovative technologies to simplify and personalize the travel experience for consumers and partners in over 220 countries and territories. Our mission is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X @BookingHoldings.
Booking Holdings is consistently recognized by industry leaders for innovation, growth and leadership. We are honored to have received the following accolades: Forbes World's Best Employers Fortune World's Most Admired Companies Forbes Most Innovative Companies Fortune Future 50 Forbes Best Employers for Women Forbes Best Employers for Diversity Forbes Best Employers for New Grads Forbes Digital 100

Equal Opportunity

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment.
Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request.