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About the Role
The Director of Agency Management will build and operate Fora's new agency business model, supporting established and specialist agencies. This senior, entrepreneurial role involves owning the onboarding, implementation, and platform adoption for new agencies, eventually growing into portfolio leadership with P&L accountability for Fora's branded agencies.
Responsibilities
- Own the onboarding and implementation experience for net-new agencies and graduating Fora teams.
- Develop SOPs and onboarding playbooks to ensure rapid agency productivity.
- Serve as the ongoing account and accountability owner for agencies on the platform.
- Define the agency model's positioning and go-to-market strategy in partnership with Sales.
- Identify and close gaps in training, tools, supplier partnerships, and community support.
- Act as a credible, external-facing leader to senior agency principals.
- Hire and oversee General Managers to build and run new agencies.
- Manage the agency portfolio P&L to drive revenue through advisor productivity and bookings.
- Recruit, coach, and develop General Managers.
- Track and report on agency performance metrics including booking volume and business growth.
Requirements
- Demonstrated P&L ownership.
- Deep experience in the travel-agency or host-agency industry.
- Strong management and leadership skills.
- Entrepreneurial mindset with comfort in ambiguity and building from scratch.
- AI-forward and growth-minded approach to leadership.
- Ability to work in the U.S.
Skills
- P&L management
- Strategic operations
- Account management
- Team leadership and development
- Go-to-market strategy
- Agency operations
Location
- New York City, NY
- Los Angeles, CA
Work Type
- Full-time
Experience Level
- Senior
Education Level
- MBA or advanced degree strongly preferred
Salary/Compensations
- $180,000 - $225,000 base salary
- Performance bonus
- Equity
Benefits
- Unlimited vacation
- Health Insurance
- Dental Insurance
- Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
About the Company
- Modern travel agency platform empowering entrepreneurs to build advisory businesses.
- Founded in 2021 with 200+ employees based in New York City.
- Backed by Thrive Capital, Insight Partners, Forerunner, and Heartcore Capital.
- Recognized as a LinkedIn Top Startup 2024 and Fast Company's Most Innovative Companies.
Equal Opportunity
- Fora is committed to an equitable hiring process and an inclusive work environment.
- BIPOC and traditionally underrepresented candidates are strongly encouraged to apply.
- Fora does not discriminate on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.