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About the Role

As a Production Designer at Parloa, you will be responsible for bringing our brand to life with precision, consistency, and exceptional craft across every customer and employee touchpoint. You'll transform creative concepts into polished, production-ready assets that support marketing campaigns, product launches, events, and executive communications. This role involves partnering with brand designers, marketers, and cross-functional stakeholders to ensure deliverables meet the highest visual identity standards. You will play a critical role in scaling our design system, building efficient production workflows, and exploring AI-powered creative tools.

Responsibilities

• Produce high-quality, production-ready brand assets across digital marketing, product marketing, events, executive presentations, social media, email, paid campaigns, and additional marketing channels
• Translate and apply Parloa’s design system consistently across multiple formats while maintaining exceptional visual quality and brand consistency
• Ensure pixel-perfect execution, quality assurance, accessibility, and production readiness for every asset before launch
• Partner closely with Brand Designers to evolve templates, reusable components, and scalable creative systems
• Build, maintain, and optimize Figma libraries, components, templates, and production workflows that improve team efficiency and consistency
• Collaborate with Design Leadership and Creative Operations to prioritize work, improve production processes, and support execution across multiple initiatives
• Explore and adopt AI-powered creative tools and workflows that accelerate production while maintaining a high standard of craft
• Continuously improve creative processes to support a fast-moving, high-growth global marketing organization

Requirements

• 4+ years of experience in production design, graphic design, or brand design within an in-house creative team, agency, or technology company
• Deep experience applying and scaling brand systems across multiple marketing channels while maintaining outstanding visual consistency
• Exceptional portfolio showcasing production-ready work across digital campaigns, paid media, presentations, events, email, social media, landing pages, and other marketing assets
• Experience creating and maintaining scalable design systems, reusable components, and template libraries
• Curious about emerging AI-powered creative tools and enjoy finding new ways to improve creative workflows
• Highly organized, detail-oriented, and capable of managing multiple projects while maintaining exceptional quality
• Communicate clearly, collaborate effectively across teams, and are comfortable incorporating feedback into your work
• Experience working within a fast-paced B2B SaaS or technology company
• Familiarity with motion design or lightweight animation tools
• Experience supporting global brand campaigns across multiple regions
• Knowledge of accessibility standards and production best practices for digital marketing assets

Skills

• Typography
• Layout
• Color theory
• Grids
• Iconography
• Visual hierarchy
• Production best practices
• Figma
• Adobe Creative Cloud (Photoshop, Illustrator, InDesign, and related tools)

Location

• USA

Work Type

• On-Target Earnings (OTE)

Experience Level

• 4+ years of experience

Salary/Compensations

• $115,000—$145,000 USD

Benefits

• Equity package

About the Company

• Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them.
• As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges.
• Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
• We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes.
• We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful.
• At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks.
• We operate in a category that’s evolving fast, where the bar is high, and the problems are complex.
• We hire people who think in solutions, communicate with clarity, and follow through.
• We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
• Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
• Parloa is committed to upholding the highest data protection standards for our clients' and employees' data.
• All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Equal Opportunity

• We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.