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About the Role

At Change Grow Live Southwark, we work alongside women affected by substance use, trauma, homelessness and multiple disadvantage, helping them build safety, confidence and greater independence. You will support women from their first contact with the service and throughout their treatment and recovery journey, providing trauma-informed interventions, practical guidance and strong advocacy.

Responsibilities

• Manage a small caseload of women and provide recovery-focused harm reduction interventions, structured psychosocial support and practical assistance.
• Complete screening, assessment and recovery planning.
• Deliver one-to-one and group-based support.
• Help women access housing, health, benefits and other specialist services.
• Support women affected by substance use, trauma and homelessness.
• Help women move towards and maintain stable accommodation.
• Provide clear harm reduction advice and structured recovery support.
• Advocate for women facing barriers to housing, health, benefits and other services.
• Encourage the development of life skills, resilience, peer support and recovery capital.
• Undertake assertive outreach across the Southwark community.
• Work closely with housing, mental health, criminal justice and community partners.
• Promote safeguarding, professional integrity and safe working practices.
• Maintain accurate, timely and confidential records.
• Help build a positive recovery community within the service and beyond.

Requirements

• A thoughtful understanding of how trauma, homelessness and wider disadvantage can shape a woman’s experiences, choices and relationship with substances.
• Ability to build trust with compassion, listen without judgement and adapt your approach to what each woman needs.
• Organised, calm and able to work with confidence, both independently and as part of a supportive team.
• Experience of working with women experiencing trauma, vulnerability or multiple disadvantage.
• A good understanding of substance use, harm reduction and recovery.
• Knowledge of housing, benefits and budgeting issues.
• Strong advocacy skills and the confidence to challenge barriers to support.
• Experience of partnership and multi-agency working.
• Clear written, verbal and digital communication skills.
• The ability to manage competing priorities and work to deadlines.
• A strong commitment to safeguarding, equality, diversity and inclusion.
• Flexibility to work evenings, weekends and some public holidays when required.
• Applicants must already have the right to work in the UK at the time of application.
• This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Skills

• Trauma-informed interventions
• Harm reduction
• Psychosocial support
• Recovery planning
• Advocacy
• Housing support
• Health support
• Benefits advice
• Life skills development
• Assertive outreach
• Partnership working
• Safeguarding
• Communication skills
• Time management

Location

• Southwark

Work Type

• Full Time

Experience Level

• Experience of working with women experiencing trauma, vulnerability or multiple disadvantage
• Experience of partnership and multi-agency working

Education Level

• Occupational requirement: applicants must be women

Salary/Compensations

• CGL points 23 to 28 (£28,557.79 - £32,802.41)
• Inner London Weighting (£4,236.47)

Benefits

• 25 days’ holiday, plus bank holidays, rising by one day for each year of service, capped at 30 days.
• A paid Wellness hour each week.
• Access to our Wellness hub and Employee Assistance Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays and more.
• A supportive and welcoming team.
• Training, career development and progression opportunities.
• Refer a Friend Scheme.

About the Company

• Every woman deserves to feel heard, respected and able to move forward.
• Our values are Be open. Be compassionate. Be bold.

Equal Opportunity

• As this role involves working exclusively with women who have experienced trauma, there is a genuine occupational requirement for applicants to be women, in accordance with Schedule 9, Part 1 of the Equality Act 2010.
• A strong commitment to safeguarding, equality, diversity and inclusion.