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About the Role

This role involves supporting the Tower Hamlets team to identify service users with complex safeguarding and family involvement, including pregnant individuals, to access support through family services, groups, and one-to-one sessions. The position focuses on creating tailored care plans to meet the needs of this cohort, promoting recovery, resilience, peer support, and self-determination.

Responsibilities

• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives.
• Promoting recovery, resilience, peer support, and self-determination.
• Manage a caseload of individuals with complex safeguarding needs, who are pregnant and/or have children social care involvement.
• Ensure that appropriate safeguarding practice is always followed, working in partnership with statutory agencies where appropriate.
• Provide assessment, psychosocial interventions, integrated care planning and after care support, including transfer of care.
• Provide service user advocacy to support engagement from and access to partnership services.
• Support the development of strong relations with partner agencies, ensuring robust referral protocols and care pathways for the effective identification, referral and support for those requiring ‘hidden harm’ interventions from the service.
• Represent the service at partnership meetings such as MARAC meetings, child in need and child protection meetings.

Requirements

• Have a strong understanding of substance misuse issues and experience of working within a similar field.
• Experience of working with service users who have multiple risk factors e.g. domestic violence, anti-social behaviour, unemployed, poor / unsuitable housing, pregnancy related harm and hard reduction experience.
• Experience of working in close partnership with key stakeholders including Children and Adult social services and safeguarding boards.
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Have a good working knowledge of mental health interventions, services, and good practice.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
• Experience of undertaking comprehensive assessments, care- planning, case management and reviews.
• Sound working knowledge of Child Protection procedures.
• Must have the right to work in the UK.
• This role is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Skills

• Assessing and engaging with service users
• Creating tailored care plans
• Flexible
• Curious
• Good listener
• Interpersonal skills
• Time management
• Prioritising skills

Location

• Tower Hamlets

Work Type

• Full Time
• Fixed term until 24th October 2027

Salary/Compensations

• CGL points 23 to 28 (£28,557.79 - £32,802.41)
• Inner London Weighting (£4,236.47)

Benefits

• 25 days of annual leave, plus bank holidays.
• One extra day of annual leave for each year of service during your first five years (up to 30 days after five years).
• Paid ‘Wellness’ hour each week.
• ‘Wellness’ hub.
• Employee Assist Programme.
• Contributory pension scheme.
• Discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Generous refer a friend scheme.

About the Company

• Our core values are ‘Be open, be compassionate and be bold’.
• Our mission is helping people change the direction of their lives, grow as individuals, and live life to its full potential.