About the Role
Serve as the architect of future-state planning for the North America market, implementing a structured, long-term strategic planning horizon. This role optimizes supply chain and fulfillment operations and aligns long-term strategies with business objectives, playing a crucial role in delivering exceptional value to customers. This is a critical Individual Contributor role responsible for implementing a formal Sales & Operations Planning (S&OP) process in the US, leading and improving the existing S&OP process in Canada, and serving as the Subject Matter Expert for the transition to an Advanced Planning System.
Responsibilities
- Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market.
- Facilitate monthly review meetings, identifying misalignments between demand and supply, and owning the escalation process for required decisions.
- Own the long-term view (16–52 weeks) of end-to-end plans, collaborating with counterparts to assess risks and ensure infrastructure supports initiatives.
- Set up a framework to ensure alignment on long-term network strategy across both markets, identifying risks and opportunities.
- Act as the primary cross-functional liaison to identify and resolve long-range constraints.
- Translate planning strategies into P&L impacts, quantifying effects on inventory, cost, and service levels.
- Partner with the Canadian S&OP team to adapt best practices for the US, fostering a unified North American planning culture.
- Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability.
- Help define detailed business requirements for planning tools, participate in vendor evaluations, and draft business cases for system transitions.
Requirements
- A Strategic Thinker: Able to solve future structural problems by looking past current operational issues.
- Data-Driven & Analytical: Uses logic to critically analyze complex problems and explore data for operational decision-making.
- An Effective Communicator: Able to distill complex supply chain risks into clear decision points for the Executive Team.
- A Change Agent: Comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning.
- Self-driven: Able to take an ask and drive it to completion end-to-end without requiring continuous support.
- Technically Savvy: Understands the architecture of planning systems (APS/ERP) and can articulate differences between 'infinite capacity' ERP views and 'finite capacity' APS constraints.
- 6+ years of experience in Supply Chain Planning, S&OP, Network / Operations Strategy, or related positions requiring cross-functional collaboration.
- Strong experience facilitating S&OP / IBP cycles, including executive presentations and conflict resolution.
- Excellent quantitative and analytical skills - able to gather, organize, analyze, visualize, and present data to enable decision-making.
- Experience implementing, managing or working with Advanced Planning Systems (APS) (e.g., OMP, Blue Yonder, SAP IBP, Kinaxis) and managing the 'build vs. buy' decision process.
- Proficiency in spreadsheet applications, such as Microsoft Excel and Google Sheets, with preference for ability to automate within spreadsheets.
- Ability to work as an Individual Contributor who leads through influence across cross-functional stakeholders (Operations, Logistics, Procurement, Finance, Product).
- Strong verbal and written communication abilities - able to convey the most important information to stakeholders, and to be effective in both technical and non-technical (business) situations.
Skills
- Supply Chain Planning
- S&OP
- Network Strategy
- Operations Strategy
- Cross-functional Collaboration
- Advanced Planning Systems (APS)
- Microsoft Excel
- Google Sheets
- Quantitative Analysis
- Analytical Skills
- Data Visualization
- Verbal Communication
- Written Communication
Location
- North America (US and CA)
Work Type
- Full-time
Experience Level
- Senior Manager
- 6+ years of experience
Education Level
- Bachelor’s / Master’s degree in Engineering, Business, Supply Chain, or a related field
Salary/Compensations
- $136,710—$158,110 USD
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO
- Flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups (BIPOC, women, veterans, parents, and LGBTQ+)
- Inclusive, collaborative, and dynamic work environment
About the Company
- A fast-paced, mission-driven company that is disrupting the traditional food supply chain.
Equal Opportunity
- This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
