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About the Role

We have an exciting opportunity for a dynamic Operations Manager to join our Defence & Security Operations team, supporting the delivery of both DSEI Germany and DSEI UK. This role requires a highly organised and proactive individual who can thrive in a fast-paced environment, contributing to the successful launch in Germany and ongoing delivery of DSEI UK.

Responsibilities

• Support the end‑to‑end operational delivery of a major launch event in Germany.
• Manage key elements of the event operations budget, including forecasting, cost tracking, and reporting to the Head of Operations.
• Negotiate supplier and contractor costs to ensure maximum value and cost efficiency.
• Work effectively within defined budget parameters and adapt to changing financial requirements.
• Collaborate closely with the Head of Operations, Head of Technical Operations, venue partners, exhibitors, and internal teams to support all build and breakdown activities in line with German Health & Safety regulations and Clarion EMEA standards.
• Contribute to the development of risk assessments and support ongoing health & safety planning.
• Support the maintenance of accurate and compliant health & safety documentation for the event, producing a complete and verified Health & Safety file.
• Attend relevant health & safety training sessions and engage proactively with internal training programmes.
• Liaise with production, marketing, sales, and finance teams to ensure alignment across all event elements.
• Bring creative, solution‑focused thinking to enhance event delivery and contribute innovative ideas.
• Produce and communicate accurate technical information for exhibitors, including the creation of an exhibitor manual/zone.
• Ensure full delivery and fulfilment of exhibitor packages.
• Develop detailed signage schedules and oversee implementation.
• Ensure the show build meets all plans, specifications, and quality expectations working closely with contractors.
• Manage contractors and suppliers before, during, and after the event to ensure seamless delivery.
• Assist with the creation and coordination of build, delivery, and breakdown schedules.
• Respond effectively to exhibitor and contractor needs both in the office and onsite—maintaining composure in high‑pressure environments.
• Oversee the ordering and management of all onsite furniture and equipment.
• Maintain organised records, manage meeting schedules, take minutes, and handle follow‑up communications.
• Manage event staffing levels to ensure adequate coverage throughout the exhibition.
• Support post‑event evaluation and contribute to continuous improvement.
• Participate in regular internal meetings as well as external client discussions.
• Contribute to the company’s Operations Group as an active member.
• Handle customer data confidently and in compliance with GDPR and other data privacy requirements.
• Be available to travel internationally as required.
• Represent Clarion Events professionally at all times.

Requirements

• Experience in the conference and exhibition industry or with a background in live events.
• Proven Health and Safety experience.
• Organised and methodical with the ability to manage multiple tasks effectively.
• Strong attention to detail.
• Customer focussed mindset.
• Confident communicator – an ability to communicate verbally and/or in writing with a wide range of personalities and levels of seniority.
• Experience managing budget tracking or cost control.
• Willingness to travel internationally as required.
• Self-motivated, enthusiastic, and proactive approach.
• Able to meet deadlines and respond to challenges in a fast-paced environment.
• Computer literate: proficient, versed, and working knowledge of various programmes and systems i.e. MS Office, Outlook.
• Experience with other web-based platforms like Salesforce, Pardot or Workday would be an advantage.

Skills

• Fluency in English and German
• MS Office
• Outlook

Location

• UK
• Germany

Work Type

• Flexi-office
• Onsite at live events
• Travel required

Experience Level

• Operations Manager

Benefits

• 25 days’ holiday plus bank holidays
• End of year wellbeing shutdown
• Extra day of leave for a celebration
• Summer Hours in August (3pm finish on Fridays)
• Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
• Pension Scheme
• Private Medical Insurance
• Health Cash Plan
• Wellbeing Library (MYNDUP)
• Mentoring Programme
• Season Ticket Loan
• Cycle to Work Schemes
• Free on-site gym and shower facilities
• Free eyesight tests
• Free flu vaccination

About the Company

• Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947.
• Clarion Events embrace diversity and equal opportunities in all that we do.
• We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
• Clarion is private equity backed and owned by Blackstone.
• Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses.
• Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.
• Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

Equal Opportunity

• Clarion Events embrace diversity and equal opportunities in all that we do.
• We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
• The more inclusive we are, the better our work will be.
• We encourage employees to be open and confident and recognise that every member of the team makes a vital contribution.
• Clarion embraces equality, diversity and inclusion and seeks to promote these principles in all of our business activities.
• When recruiting new employees or providing opportunities for promotion, we will recruit, develop and retain the most talented people, regardless of background, and make the best use of their talents.
• Ensure that no person is unlawfully discriminated against.
• Select the best person for the role based on their skills, qualifications and abilities.
• This statement sets out our commitment to equal opportunities and to preventing discrimination in the workplace.